Never Miss a Patient Call Again
Front Desk manages your schedule, answers calls, books appointments, and handles patient questions — all on autopilot, day or night.
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Yourfrontdeskshouldrunlikeclockwork—everycallanswered,everyappointmentbooked,everypatientwelcomed—withoutmissingabeat.
— Scheduling, simplified
Features
Scheduling & front desk management
From answering calls to filling your schedule — scheduling software that runs your front desk on autopilot.
Smart Scheduling
Syncs with your calendar to book appointments in real-time without double-booking.
2-Way Messaging
Automates SMS confirmations and reminders to keep your schedule full and reduce no-shows.
Insights & Analytics
Full call recordings, transcripts, and sentiment analysis to understand patient needs.
Knowledge Base
Trained on your practice's specific FAQs, insurance lists, and pricing to answer accurately.
Multi-Location Support
Manage call routing and calendars for multiple offices from a single dashboard.
AI Voice Receptionist
Instantly answers calls with a natural, human-like voice that never puts patients on hold.
Everything your front desk needs
AI Voice Receptionist
Instantly answers calls with a natural, human-like voice that never puts patients on hold. Our AI understands nuance, accents, and complex clinical questions.
- Natural conversation, not robotic scripts
- Handles hundreds of simultaneous calls
- Routes urgent calls to your team instantly
- Custom greeting and tone of voice
Smart Scheduling
Syncs with your calendar to book appointments in real-time without double-booking. Fill your schedule while you sleep — the AI books on weekends and holidays too.
- Direct calendar integration (Google, Outlook, PMS)
- Real-time availability checking
- Automated SMS confirmations
- Waitlist and cancellation backfill
2-Way Messaging
Automates SMS confirmations and reminders to keep your schedule full and reduce no-shows. Patients can confirm, reschedule, or ask questions via text.
- Automated appointment reminders
- Bulk texting campaigns
- Message templates for common replies
- Text-to-pay for outstanding balances
Insights & Analytics
Monitor performance with full call recordings, transcripts, and sentiment analysis. Understand patient needs and improve staff training with real data.
- Full call recordings and transcripts
- AI-powered sentiment analysis
- Call volume and booking rate tracking
- Missed call and conversion reports
Built For Your Industry
One platform, every practice type
Custom AI models trained with industry-specific terminology and workflows.
The Cost of Missed Calls
Every unanswered call is lost revenue
The numbers don’t lie — and neither does your bottom line.
67%
Never call back
Two-thirds of callers who reach voicemail won’t try again — they’ll book with a competitor instead.
$150K+
Lost revenue per year
Just 5 missed calls a week at $600 per patient adds up to over $150,000 in lost annual revenue.
3×
More bookings with 24/7 AI
Practices using Front Desk capture after-hours, weekends, and overflow calls that staff simply can’t.
Testimonials
Trusted by practices everywhere
Hear from practice owners who transformed their front desk.
"We used to come in on Monday mornings to 15 voicemails. Now, we come in to 8 new appointments already booked on the calendar. This tool pays for itself in the first week."
Dr. Emily R.
Cosmetic Dentist
"I did the math. For the price of one missed new patient exam, I get Front Desk for the entire month. Highest ROI tool in our tech stack, hands down."
David C.
Operations Director, Rivera Family Medicine
"Finally, a phone system that actually helps my front desk. Our staff used to dread Mondays — now the AI handles the overflow and everyone can focus on patients."
Dr. J. Cal
Practice Owner
FAQ
Frequently asked questions
Everything you need to know about Front Desk.
Front Desk is an AI-powered receptionist that answers your practice's phone calls, books appointments, and handles patient inquiries - 24/7, without putting anyone on hold.
When patients call your practice, our AI answers using natural, human-like voice technology. It can answer questions, check availability, book appointments, and route urgent calls to your team.
We serve dental practices, veterinary clinics, medical offices, med spas, wellness centers, mental health practices, optometry offices, and other appointment-based businesses.
Yes - that's its superpower. Front Desk works 24/7/365. You can set it to handle all calls, or just overflow calls when your staff is busy, at lunch, or after hours.
Yes. We are built for healthcare. All call recordings, transcripts, and patient data are encrypted and stored securely to meet strict privacy standards.
Yes. Unlike a human receptionist who can only take one call at a time, Front Desk can handle hundreds of simultaneous calls, ensuring no patient ever gets a busy signal.
Absolutely. You have full editorial control. You define the greeting, the answers to specific clinical questions, and the tone of voice, so it represents your brand perfectly.
Ready to transform your front desk?
Stop losing revenue to busy signals. Turn every missed call into a booked appointment, 24/7.
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