Proven Results
Real Practices. Real Results.
Aggregate data from hundreds of healthcare practices using FrontDesk AI receptionist. These aren't projections — they're measured outcomes.
$180K+
Avg Annual Revenue Recovered
35%
More New Patients Captured
40%
Reduction in No-Shows
99.2%
Patient Satisfaction Score
Platform Totals
FrontDesk by the Numbers
Cumulative performance metrics across all FrontDesk-powered practices.
2.4M+
Calls Handled
Patient calls answered by FrontDesk AI across all practices
847K+
Appointments Booked
Appointments scheduled without any human intervention
$127M+
Revenue Protected
Revenue recovered from calls that would have been missed
15K+
Staff Hours Saved Monthly
Hours of phone time freed up for patient care
4.2s
Avg Answer Time
Compared to 45-second industry average hold time
24/7
Coverage
Including nights, weekends, holidays, and lunch breaks
By Industry
Results by Practice Type
Before vs. after FrontDesk — averaged across practices in each specialty.
Dental Practices
Metric
Before
After
Change
New patients captured monthly
12
19
+58%
Calls answered
68%
99%
+31%
No-show rate
18%
9%
-50%
After-hours bookings/mo
0
27
New
Medical Practices
Metric
Before
After
Change
Patient calls answered
72%
99%
+27%
Avg hold time
3.2 min
4.2 sec
-98%
Staff phone hours/week
32 hrs
8 hrs
-75%
Patient satisfaction (NPS)
42
71
+69%
Veterinary Clinics
Metric
Before
After
Change
Emergency calls triaged 24/7
No
Yes
✓
Appointment bookings/week
45
67
+49%
Client retention rate
78%
91%
+17%
Revenue from after-hours
$0
$4,200/mo
New
Medical Spas
Metric
Before
After
Change
Consultation bookings/mo
34
52
+53%
Calls answered after hours
0%
100%
New
Cost per acquisition
$185
$112
-39%
Revenue from missed calls recovered
$0
$8,500/mo
New
What Practices Say
In Their Words
“In our first month, FrontDesk booked 47 new patient appointments that we would have missed. That's over $28,000 in production from calls we never used to answer.”
$28K in first month
Bright Smile Dental · Austin, TX
“We went from missing 30% of calls to missing zero. Our new patient numbers are up 40% and we didn't hire a single additional staff member.”
40% more new patients
Cedar Valley Medical · Portland, OR
“The after-hours coverage alone paid for FrontDesk three times over. Pet emergencies don't wait for business hours, and now neither do we.”
3x ROI from after-hours
Companion Animal Hospital · Tampa, FL
“Our front desk staff was drowning in phone calls. FrontDesk handles 80% of routine calls now, and our team focuses on the patients standing in front of them.”
80% call reduction for staff
Evergreen Family Practice · Denver, CO
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