Enterprise
AI Reception for Multi-Location Healthcare
Centralize phone handling across every location. Reduce staffing costs by 40%, capture 35% more new patients, and deliver a consistent experience — all managed from one platform.
Built for Scale
Everything you need to deploy AI reception across your entire organization.
Multi-Location Management
Centralized dashboard for 2 to 500+ locations. Each location gets its own AI voice, greeting, scheduling rules, and phone number — all managed from one place.
Enterprise Security & Compliance
SOC 2 Type II certified, HIPAA compliant with signed BAAs, end-to-end encryption, SSO/SAML support, and role-based access controls.
Advanced Analytics & Reporting
Cross-location performance dashboards, call volume trends, booking conversion rates, and custom reports exportable to your BI tools.
Custom AI Training
Train your AI receptionist on proprietary protocols, scripts, and brand guidelines. Our enterprise team customizes the AI for your organization.
Deep PMS/EHR Integration
Enterprise-grade integrations with Dentrix Enterprise, Denticon, athenahealth, Open Dental, and custom API connections via webhooks.
Dedicated Success Team
Named account manager, priority support SLA (< 1 hour), quarterly business reviews, and dedicated onboarding specialist for each rollout phase.
Enterprise Use Cases
FrontDesk Enterprise powers the largest healthcare organizations in the country.
Dental Service Organizations (DSOs)
Standardize phone handling across all locations while maintaining local identity. Reduce front desk staffing costs and capture every new patient opportunity.
Multi-Location Medical Groups
Unified AI reception across primary care, specialty, and urgent care locations. Cross-location scheduling when one office is full.
Vision Care Chains
Handle appointment scheduling, insurance verification, and contact lens reorder calls across all optical locations with one AI platform.
Veterinary Chains
Provide 24/7 phone coverage for emergency triage, wellness scheduling, and multi-pet household management across all clinics.
From Pilot to Full Deployment
Most enterprise customers go from first call to full rollout in under 90 days.
Discovery Call
We learn your organization structure, current pain points, and integration requirements.
Pilot Launch
Deploy FrontDesk at 2-5 locations with custom configuration and dedicated support.
Measure & Optimize
Review pilot data — call volume, booking rates, patient satisfaction — and fine-tune the AI.
Full Rollout
Scale to all locations with phased deployment, staff training, and ongoing optimization.
Enterprise-Grade Trust
HIPAA Compliant
Signed BAAs, encrypted PHI, access controls, and audit logging meet the most stringent healthcare requirements.
SOC 2 Type II
Annual third-party audits verify our security, availability, processing integrity, and confidentiality controls.
SSO & RBAC
SAML-based single sign-on and role-based access controls integrate with your existing identity management.
Enterprise FAQ
There is no limit. We currently support organizations with 2 to 500+ locations. The platform scales horizontally — adding a new location takes minutes, not weeks.
Yes. Each location can have a unique voice, greeting, scheduling rules, and brand personality while sharing organization-level policies, training, and reporting.
We integrate with all major platforms: Dentrix Enterprise, Denticon, Open Dental, Eaglesoft, athenahealth, Cerbo, DrChrono, Nextech, and more. Custom API integrations are available for proprietary systems.
Absolutely. FrontDesk is HIPAA compliant with signed BAAs, SOC 2 Type II certified, and implements end-to-end encryption. We support SSO/SAML for enterprise identity management.
Enterprise pricing is based on location count and call volume, with significant volume discounts. Contact our enterprise team for a custom quote tailored to your organization.
Our enterprise team manages the full rollout — from initial pilot locations to organization-wide deployment. We provide a dedicated onboarding specialist, phased rollout planning, and staff training for each wave.
Yes, and we recommend it. Most enterprise customers start with 2-5 pilot locations, measure results for 30-60 days, then expand. We provide detailed pilot reports to support your expansion decision.
Yes. Enterprise customers can white-label the FrontDesk platform, including custom hold music, branded patient confirmations, and custom caller ID display.
Ready to scale your Front Desk?
Talk to our enterprise team about a custom deployment plan for your organization.
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