Payments
Collect payments faster - over text.
Send payment links via text so patients can pay outstanding balances from their phone. Reduce accounts receivable, eliminate awkward collection calls, and get paid faster.
Everything you need for Payments.
Text-to-Pay
Send a secure payment link via text and patients pay instantly from their phone. No logging in, no mailing checks, no friction.
Automated Payment Reminders
Set up automatic reminders for outstanding balances. Patients receive gentle nudges with a pay link - reducing your manual collection burden.
Payment Tracking Dashboard
See all outstanding balances, sent payment requests, and completed payments in one place. Know exactly where your money stands at any moment.
Batch Payment Requests
Send payment requests to multiple patients at once for outstanding balances. Filter by amount, aging, or appointment type for targeted collection.
Payment Plans
Offer patients the option to split larger balances into manageable payment plans. Set terms, automate reminders, and track installments.
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Hear from practices that use FrontDesk to deliver better experiences every day.
"FrontDesk has completely transformed how we handle patient calls. We never miss an appointment request now, and the AI receptionist sounds so natural that patients don't even realize it's automated!"
Dr. Sarah Mitchell
Owner, Bright Smile Dentistry
"The instant text follow-ups after every call are a game changer. Our booking rate went up 40% in the first month. The setup was incredibly easy too."
James Rivera
Practice Manager, Rivera Family Medicine
"As a veterinary clinic we need after-hours coverage desperately. FrontDesk picks up every call, books appointments, and even answers common questions about our services. Worth every penny."
Dr. Emily Tran
Veterinarian, Pawsitive Care Animal Hospital
70%
Of text-to-pay links are paid within 24 hours — dramatically faster than mailed statements or phone collections.
FAQ
Frequently asked questions
Everything you need to know about Payments.
You send the patient a payment link via SMS. They tap the link, enter their card or bank information, and pay — all from their phone in under 60 seconds. No app download needed.
Yes. All transactions are PCI DSS compliant. Card data is encrypted and never stored on FrontDesk servers. We partner with industry-leading payment processors.
Yes. FrontDesk sends automated SMS reminders for outstanding balances at intervals you configure. Each reminder includes the payment link for instant action.
Yes. Batch payment requests let you send payment links to multiple patients at once — perfect for end-of-month billing or post-insurance balance collection.
Yes. You can set up payment plans that automatically charge patients on a recurring schedule. Patients receive notifications before each charge.
The payment dashboard shows total collected, outstanding balances, payment success rates, average time to pay, and per-patient payment history.
See FrontDesk in action.
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