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Smart Scheduling

Fill your schedule effortlessly - the AI books while you sleep.

Smart Scheduling syncs with your calendar to book appointments in real-time without double-booking. Fill gaps, reduce no-shows, and keep your schedule optimized automatically.

Everything you need for Smart Scheduling.

Real-Time Calendar Sync

Connect your Google Calendar, Outlook, or practice management system. FrontDesk checks availability in real-time so appointments are never double-booked.

Google Calendar, Outlook, and PMS integration
Real-time availability checking
Bi-directional sync - changes reflect instantly
Multi-provider schedule management

Automated Confirmations

Once an appointment is booked, patients immediately receive an SMS confirmation with all the details. No manual follow-up needed from your team.

Instant SMS confirmation after booking
Include appointment details and preparation info
Customizable confirmation message templates
Calendar invite sent to patient

Waitlist & Gap Filling

When cancellations happen, FrontDesk automatically contacts patients on your waitlist to fill the gap - keeping your chair time and revenue optimized.

Automatic waitlist notifications
Priority-based patient ordering
One-click confirmation for patients
Fill cancellations within minutes

Rescheduling & Cancellation Management

Patients can easily reschedule or cancel via text. When they cancel, FrontDesk automatically sends a rescheduling link to bring them back.

Easy patient self-service rescheduling
Automatic rescheduling text after cancellation
Cancellation reason tracking
Win-back campaigns for canceled appointments

Online Patient Self-Booking

Let patients book appointments directly from your website or Google listing. They choose a time, you approve at your convenience.

Embeddable booking widget for your website
Google Business integration
Approval workflow for your team
Customizable appointment types and durations

1 / 5

Hear from practices that use FrontDesk to deliver better experiences every day.

"FrontDesk has completely transformed how we handle patient calls. We never miss an appointment request now, and the AI receptionist sounds so natural that patients don't even realize it's automated!"

SM

Dr. Sarah Mitchell

Owner, Bright Smile Dentistry

"The instant text follow-ups after every call are a game changer. Our booking rate went up 40% in the first month. The setup was incredibly easy too."

JR

James Rivera

Practice Manager, Rivera Family Medicine

"As a veterinary clinic we need after-hours coverage desperately. FrontDesk picks up every call, books appointments, and even answers common questions about our services. Worth every penny."

ET

Dr. Emily Tran

Veterinarian, Pawsitive Care Animal Hospital

40%

Reduction in scheduling gaps on average — AI actively fills cancellations and open slots in real time.

FAQ

Frequently asked questions

Everything you need to know about Smart Scheduling.

FrontDesk syncs with your calendar in real time. Before confirming any appointment, it checks current availability and locks the slot to ensure no overlap — even when multiple patients call simultaneously.

FrontDesk integrates with Google Calendar, Microsoft Outlook, and popular practice management systems. Two-way sync means changes on either side are reflected instantly.

Yes. FrontDesk provides an embeddable booking widget and shareable booking link. Patients choose their service, preferred provider, and available time slot — no phone call needed.

When a cancellation opens a slot, FrontDesk automatically notifies patients on your waitlist via text. The first patient to confirm gets the slot, keeping your schedule full.

Absolutely. Each provider has their own availability, appointment types, and buffer times. The AI respects these per-provider rules when booking.

Yes. Automated reminders go out via SMS at customizable intervals (e.g., 48 hours and 2 hours before). Patients can confirm, reschedule, or cancel directly from the text.

See FrontDesk in action.

Discover how FrontDesk can help your practice never miss a call again.

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Stop losing revenue to busy signals. Turn every missed call into a booked appointment, 24/7.

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