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Online Scheduling

Let patients book appointments from anywhere, anytime.

Give patients the convenience of booking appointments directly from your website or Google listing. They pick a time, you approve it - keep your schedule full without phone tag.

Everything you need for Online Scheduling.

Embeddable Booking Widget

Add a beautiful booking widget to your website in minutes. Patients select their appointment type, preferred provider, and available time - no account needed.

One-line embed code for any website
Matches your brand colors automatically
Mobile-optimized for any device
No patient login required

Google Business Integration

Let patients book directly from your Google Business listing. When they search for your practice, they can book an appointment right from the search results.

Book from Google Search and Maps
Real-time availability displayed
Seamless flow to your booking page
Increase conversion from search traffic

Approval Workflow

New booking requests go to your team for approval. Accept, suggest an alternate time, or decline - keeping full control of your schedule quality.

One-click approve or decline
Suggest alternative time slots
Auto-approve for repeat patients
Notification alerts for new requests

Custom Appointment Types

Define your appointment types with specific durations, providers, and preparation requirements. Show only what's relevant to patient self-booking.

Configurable appointment durations
Provider-specific availability
Required fields and custom questions
Preparation instructions per type

Booking Confirmation Flow

After booking, patients receive an immediate confirmation with all details - date, time, provider, address, and any prep instructions - via text and email.

Instant SMS and email confirmation
Calendar invite attachment
Preparation reminders included
Easy reschedule or cancel links

1 / 5

Hear from practices that use FrontDesk to deliver better experiences every day.

"FrontDesk has completely transformed how we handle patient calls. We never miss an appointment request now, and the AI receptionist sounds so natural that patients don't even realize it's automated!"

SM

Dr. Sarah Mitchell

Owner, Bright Smile Dentistry

"The instant text follow-ups after every call are a game changer. Our booking rate went up 40% in the first month. The setup was incredibly easy too."

JR

James Rivera

Practice Manager, Rivera Family Medicine

"As a veterinary clinic we need after-hours coverage desperately. FrontDesk picks up every call, books appointments, and even answers common questions about our services. Worth every penny."

ET

Dr. Emily Tran

Veterinarian, Pawsitive Care Animal Hospital

24/7

Booking availability — patients can self-schedule appointments from your website or Google at any time, even while your office is closed.

FAQ

Frequently asked questions

Everything you need to know about Online Scheduling.

Patients visit your booking widget (embedded on your website) or Google Business listing, choose a service and provider, pick an available time, and enter their information. The whole process takes under 2 minutes.

It's up to you. You can enable automatic confirmation for standard appointment types or require manual approval for complex procedures. Both workflows send patients instant confirmation.

Yes. FrontDesk provides a simple embed code you paste into your website. The widget matches your branding and works on desktop and mobile devices.

Yes. Patients searching for your practice on Google see a 'Book Online' button that links directly to your FrontDesk booking page — capturing patients at the moment of intent.

Yes. Define custom appointment types with specific durations, providers, and instructions. Patients choose the type that fits their needs during booking.

Patients get an immediate SMS and/or email confirmation with appointment details, preparation instructions, and calendar invite. Automated reminders follow before the appointment.

See FrontDesk in action.

Discover how FrontDesk can help your practice never miss a call again.

Ready to never miss a call again?

Stop losing revenue to busy signals. Turn every missed call into a booked appointment, 24/7.

Setup in 10 minutesCancel anytime