Products

Everything you need to run your practice communications.

Use Cases

See how practices put Front Desk to work every day.

View all use cases

Case Studies

See how practices across 8 specialties recovered $600K+ in revenue with AI-powered call handling.

View case studies
Quick Links
Home/
AI Receptionist/features
Pricing/pricing
Contact/contact
Book a Demo/contact
About/about
Partners/partners
Security/security
Developers/developers
to selectTab to navigateEsc to close

By Industry

DentalOptometryMedicalVeterinaryMedical SpaPlastic SurgeryPhysical TherapyMental HealthPrimary CareView all industries

By Role

Practice OwnersOffice ManagersFront Desk StaffView all roles

Enterprise

Dental Service Organizations (DSO)Medical GroupsVision GroupsVeterinary Chains

Call Management

AI ReceptionistCall RecordingCall IntelligenceMissed Call Text BackVoicemailPhone Porting

Scheduling

Smart SchedulingOnline SchedulingCalendar SyncWaitlistBooking Widget

Patient Engagement

Two-Way TextingRemindersReview RequestsPatient OutreachRecall & Reactivation

Practice Management

Multi-LocationTeam ManagementDigital FormsPaymentsPatient CRM

Analytics & AI

Call AnalyticsPractice AnalyticsProvider DashboardCustom AI Voice
AI ReceptionistVirtual Receptionist24/7 Answering ServiceAfter-Hours AnsweringHoliday Call AnsweringMissed Call RecoveryOverflow Call AnsweringVoicemail ReplacementAI Call Answering ServiceAppointment Booking ServiceOnline Appointment SchedulingHIPAA-Compliant AISpanish-Speaking AIReplace Your Answering ServicePricing vs Answering ServiceCost of an Answering ServiceAnswering Service Pricing GuideView all use cases
Templates & ScriptsCase StudiesIndustry GuidesHealthcare GlossaryBlogIntegrationsResultsChangelog
Tools
Get StartedLog InSales: (469) 812-5544

Switch between locations

The Location Picker in the top-right of every page shows your current location and lets you switch in one click. Your selection is remembered between sessions so you land back where you left off.

Updated May 20, 20261 min read

In a multi-location organization, almost everything you see is filtered to the current location. The Location Picker is how you change which location's data you're looking at.

How to switch

  1. Click your current location name in the top-right of any page.
  2. The dropdown shows every location you have access to (with addresses to disambiguate).
  3. Click the one you want.

The page reloads with the new location's data. Your selection is saved in localStorage as lastActiveLocation and restored on your next login.

What's location-scoped

When you switch, these change:

  • Dashboard stats (calls today, appointments, revenue)
  • Calendar and Appointments lists
  • Calls logs and Inbox messages
  • Settings → Phone Numbers, Hours, Services, AI Voice, Online Booking, Inbound Call Routing

These do not change:

  • Patients (organization-wide; their appointment history shows which location each visit was at)
  • Team members (organization-wide; each user's location access is configured separately)
  • Settings → Subscription, Organization, Compliance

"All Locations" view

Some pages support an All Locations option in the Location Picker — Reports, organization-wide Dashboard, and the consolidated Calendar view. Useful for owners and regional managers who want a roll-up view across locations.

Keyboard shortcut

Cmd/Ctrl + Shift + L opens the Location Picker, then type to filter and Enter to select.

What's next

Frequently asked questions

Where is the Location Picker?
Top-right of every page, next to your user avatar. It shows your current location name with a small dropdown chevron. Click to see all locations you have access to.
What changes when I switch?
Everything scoped to the location — Dashboard stats, Calendar, Call Logs, SMS Inbox, Settings → AI Voice, Settings → Hours, Settings → Services, etc. Patients, Team, and Subscription stay the same since they're organization-wide.
Why don't I see all my organization's locations?
You're only shown locations you've been granted access to. Ask an Admin to add you to additional locations from Settings → Team → your name → Locations.
Does my AI need to be reconfigured per location?
Each location has independent AI settings — voice, greeting, custom knowledge, transfer numbers. When you add a new location it starts with sensible defaults; tune from Settings → AI Voice while you're in that location's context.

Was this article helpful?

Related articles

Still need help?

Our team replies fast. Or just ask the in-app Setup Assistant.

Contact support