Products

Everything you need to run your practice communications.

Case Studies

See how practices across 8 specialties recovered $600K+ in revenue with AI-powered call handling.

View case studies
Quick Links
Home/
AI Receptionist/features
Pricing/pricing
Contact/contact
Book a Demo/contact
About/about
Partners/partners
Security/security
Developers/developers
to selectTab to navigateEsc to close

By Industry

DentalOptometryMedicalVeterinaryMedical SpaPlastic SurgeryPhysical TherapyMental HealthPrimary CareView all industries

By Role

Practice OwnersOffice ManagersFront Desk StaffView all roles

Enterprise

Dental Service Organizations (DSO)Medical GroupsVision GroupsVeterinary Chains

Call Management

AI ReceptionistCall RecordingCall IntelligenceMissed Call Text BackVoicemailPhone Porting

Scheduling

Smart SchedulingOnline SchedulingCalendar SyncWaitlistBooking Widget

Patient Engagement

Two-Way TextingRemindersReview RequestsPatient OutreachRecall & Reactivation

Practice Management

Multi-LocationTeam ManagementDigital FormsPaymentsPatient CRM

Analytics & AI

Call AnalyticsPractice AnalyticsProvider DashboardCustom AI Voice

Use Cases

24/7 Answering ServiceAfter-Hours AnsweringMissed Call RecoveryAppointment BookingHIPAA-Compliant AIVoicemail ReplacementSpanish-Speaking AIReplace Answering ServiceView all use cases
Templates & ScriptsCase StudiesIndustry GuidesHealthcare GlossaryBlogIntegrationsResultsChangelog
Tools
Get StartedLog InSales: (469) 812-5544
Bilingual AI Receptionist

Habla español.Speaks English. No menu.

One number. Two languages. The AI detects whether the caller is speaking English or Spanish and responds in the same language — for the entire call, every call. No "press 2 for Spanish."

By entering your phone number, you consent to receive
a demo call from Front Desk. Privacy Policy · Terms

42M+

Spanish speakers in the US — the second-largest market in the country

$0

extra per language — bilingual support included in the flat plan

2-way

SMS confirmations sent in the language the caller used on the call

The Bilingual Problem

Spanish-speaking patients deserve more than a press-2 menu.

Most practices serving Hispanic communities solve bilingual calling badly — and they lose patients because of it.

The press-2 hangup

Spanish callers hit an English IVR, press 2, and land in voicemail. Most don't call back. You never knew they tried.

One bilingual staffer = bottleneck

If only Maria can take Spanish calls, every Spanish call waits for Maria — or goes unanswered when Maria is at lunch, with another patient, or off that day.

Translation apps butcher tone

Real-time translation apps mistranslate medical terms, sound robotic, and frustrate patients. They're not a substitute for a fluent voice.

How It Works

Truly bilingual — not a translation layer.

The AI is fluent in both languages natively. It listens, detects, and responds in the caller's language seamlessly.

1

Auto-detect on hello

The AI identifies whether the caller is speaking English or Spanish in the first sentence — no menu, no prompt, no friction.

2

Native conversational voice

Responds in fluent, natural-sounding Spanish (not robotic TTS). Handles regional accents and code-switching mid-call.

3

Confirmations in their language

SMS reminders, email confirmations, and follow-up texts all go out in the language the caller used on the booking call.

Why Switch

How Front Desk compares.

Feature
English-only IVR
Bilingual Human Service
Front Desk
Auto language detection
No
Manual
Instant
24/7 Spanish coverage
No
Premium tier
Standard
Code-switching support
No
Yes
Yes
Bilingual SMS/email
No
Manual
Automatic
Per-language fees
N/A
Yes
None — $299 flat
About 40% of our patient base is Spanish-speaking. We used to lose half of those calls when our bilingual receptionist was busy. Front Desk picks up every one — in fluent Spanish — and bookings from our Hispanic patients are up 60%.

— Dr. Roberto Mendez, Mendez Family Dental, Phoenix AZ

Built For

Every practice with bilingual patients.

2 languages live

More on request

Instant detection

No menu friction

Bilingual SMS

Auto-matched

$0 per language

Included in flat plan

FAQ

Bilingual questions answered.

The AI automatically detects whether the caller is speaking English or Spanish and responds in the same language for the entire call. There is no menu prompt, no "press 2 for Spanish" — just a natural bilingual conversation that switches seamlessly.

It is a native-sounding, conversational Spanish voice — not a robotic text-to-speech translation. The AI was trained on natural Spanish speech and can handle accents and regional vocabulary common in US Hispanic populations.

English and Spanish are fully supported in production. Additional languages including French, Mandarin, Vietnamese, and Portuguese are available on request for enterprise customers. Reach out to discuss your specific language needs.

Yes. You can customize greetings, service offerings, hours, and FAQ responses in both English and Spanish independently from your admin dashboard. The AI uses your custom Spanish copy verbatim when speaking to Spanish callers.

Yes. SMS and email confirmations are automatically sent in the language the caller spoke during the booking call. Spanish callers receive Spanish confirmations and reminders.

Yes — natural code-switching is supported. If a caller starts in Spanish and asks a question in English mid-call, the AI follows along without confusion. This is essential for the way many bilingual patients actually speak.

Nothing extra. Spanish support is included in the standard $299/mo flat plan — no per-language fees, no upgraded tier required. Same flat price whether you take 100 calls in English or 100 calls in Spanish.

Yes. Call transcripts are stored in the caller's original language with an optional English translation side-by-side. This makes it easy for English-only staff to review Spanish calls when needed.

Bilingual AI receptionist

One number. Two languages. Every call answered.

Stop losing Spanish-speaking patients to press-2 menus and voicemail. Try the live demo in English or en español.

Setup in 10 minutesCancel anytime