Plans from $299. No surprise meter.No surprise bill.
Traditional answering services charge $0.95–$2.50 per minute. Front Desk starts at $299/mo per location with included usage, transparent overage rates, and live appointment booking.
By entering your phone number, you consent to receive
a demo call from Front Desk. Privacy Policy · Terms
starting monthly price per location on Pro
cheaper than traditional answering services at 500+ minutes
setup fees or surprise holiday surcharges
The Per-Minute Trap
Answering services hide their real cost behind a low base fee.
The $39/mo banner doesn't match the bill. After per-minute charges, after-hours premiums, holiday surcharges, and message-relay fees, the real number is 3-5x higher.
Per-minute pricing punishes growth
$1.50/min sounds small until a chatty caller takes 8 minutes ($12), then another, then another. A busy month becomes a $2,000 bill with no warning.
After-hours premiums explode
Most services charge 1.5x for evenings, 2x for holidays. The exact times you most need coverage are the times they cost the most.
Overage fees on top of minute fees
Bundles look cheap until you exceed them. Then you're paying the per-minute rate AND the bundle, AND any "overage processing" fee they invented.
How Pricing Works
Tiered plans built for call volume.
Start on Pro and move up as your practice grows. Usage limits and overage rates are shown upfront.
Start at $299/mo per location
Pro includes core receptionist workflows plus monthly included usage. It is designed for smaller practices and predictable monthly billing.
Scale to higher tiers when needed
Elite and Enterprise unlock more included usage, locations, and advanced capabilities as call volume and staffing complexity increase.
No setup, no contract
Forward your number, configure your account, go live. Cancel anytime. No 12-month lock-in, no early-termination fees, no setup invoice.
Compare
Real-world monthly cost comparison.
Our old answering service was billing us $1,650 in a busy month and they still only took messages. We moved to Front Desk on a $299 starting plan, then upgraded as volume grew. We still saved money and finally got live booking.
— Jenna Liu, Practice Administrator, Liu Family Medicine
Built For
Better economics for every kind of practice.
Plans from $299/mo
Tiered by usage and locations
No setup fees
Live in 30 min
Books, not messages
Real ROI
HIPAA-grade
BAA standard
FAQ
Pricing, answered honestly.
Front Desk plans start at $299/mo per location with transparent included usage and overage rates. Traditional answering services typically charge $0.95–$2.50 per minute, with setup fees and holiday surcharges. For many practices doing 500+ minutes/month, Front Desk is still substantially cheaper while also booking appointments (something most answering services don't do).
Front Desk uses plan-based included usage with transparent overage rates instead of open-ended per-minute call-center billing. Pricing is published in advance so there are no surprise multipliers.
No setup fees. No onboarding fees. No "first month" fees. You start your trial, configure your account, forward your number, and start.
Most use per-minute billing with a base monthly fee. Typical structures: $39–$99/mo base, then $0.95–$2.50/minute, plus extras for after-hours, holidays, bilingual support, and overflow. A "small" service often runs $500–$1,500/mo when fully loaded.
Traditional services commonly add: per-call connection fees, message-relay fees, after-hours premiums (1.5x), holiday premiums (2x), and overage fees if you exceed your monthly minute bundle. Front Desk provides transparent plan limits and overage rates upfront.
If you receive fewer than ~100 minutes of calls per month total, a low-base human service can be cheaper in raw dollars. But Front Desk includes appointment booking, 24/7, HIPAA BAA, and unlimited concurrency that human services charge for. For nearly any operating practice, Front Desk is cheaper.
No. Front Desk is month-to-month. Cancel anytime. Most answering services require 6–12 month contracts.
Forward your business number to Front Desk (5-min setup), import your FAQs and services, run both in parallel for a week if you want, then cancel your old service. We do not charge for the parallel period.
Clear tiers. Better outcomes than per-minute services.
Stop paying per minute for messages. Start with a $299 plan and scale as your call volume grows.
Setup in 10 minutes•Cancel anytime