Flat $299. No meter.No surprise bill.
Traditional answering services charge $0.95–$2.50 per minute. Front Desk charges $299/mo for unlimited everything — and actually books the appointment instead of taking a message.
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flat per month — unlimited calls, unlimited minutes, no caps
cheaper than traditional answering services at 500+ minutes
setup, holiday, overage, after-hours, or bilingual fees
The Per-Minute Trap
Answering services hide their real cost behind a low base fee.
The $39/mo banner doesn't match the bill. After per-minute charges, after-hours premiums, holiday surcharges, and message-relay fees, the real number is 3-5x higher.
Per-minute pricing punishes growth
$1.50/min sounds small until a chatty caller takes 8 minutes ($12), then another, then another. A busy month becomes a $2,000 bill with no warning.
After-hours premiums explode
Most services charge 1.5x for evenings, 2x for holidays. The exact times you most need coverage are the times they cost the most.
Overage fees on top of minute fees
Bundles look cheap until you exceed them. Then you're paying the per-minute rate AND the bundle, AND any "overage processing" fee they invented.
How Flat Works
One price covers everything.
Every feature, every minute, every channel — included.
Unlimited calls & minutes
Take 50 calls or 5,000 — the price is $299. Take 500 minutes or 50,000 — still $299. No metering, no overages, no surprises.
All features, no upgrade tier
Booking, 24/7 coverage, HIPAA BAA, bilingual (English + Spanish), SMS confirmations, two-way reschedule, escalations — included from day one.
No setup, no contract
Forward your number, configure your account, go live. Cancel anytime. No 12-month lock-in, no early-termination fees, no setup invoice.
Compare
Real-world monthly cost comparison.
Our old answering service was billing us $1,650 in a busy month and they still only took messages. We moved to Front Desk and the next month the bill was $299. Same call volume, plus 80 booked appointments the AI handled directly.
— Jenna Liu, Practice Administrator, Liu Family Medicine
Built For
Better economics for every kind of practice.
Flat $299/mo
Unlimited everything
No setup fees
Live in 30 min
Books, not messages
Real ROI
HIPAA-grade
BAA standard
FAQ
Pricing, answered honestly.
Front Desk is $299/mo flat — unlimited calls, unlimited minutes, all features. Traditional answering services typically charge $0.95–$2.50 per minute, with setup fees and holiday surcharges. For most practices doing 500+ minutes/month, Front Desk is 60–80% cheaper while also booking appointments (something most answering services don't do).
No. The $299/mo is flat. Whether you take 50 calls or 5,000, the price is the same.
No setup fees. No onboarding fees. No "first month" fees. You start your trial, configure your account, forward your number, and start.
Most use per-minute billing with a base monthly fee. Typical structures: $39–$99/mo base, then $0.95–$2.50/minute, plus extras for after-hours, holidays, bilingual support, and overflow. A "small" service often runs $500–$1,500/mo when fully loaded.
Traditional services commonly add: per-call connection fees, message-relay fees, after-hours premiums (1.5x), holiday premiums (2x), and overage fees if you exceed your monthly minute bundle. Front Desk: $299. That's the whole bill.
If you receive fewer than ~100 minutes of calls per month total, a low-base human service can be cheaper in raw dollars. But Front Desk includes appointment booking, 24/7, HIPAA BAA, and unlimited concurrency that human services charge for. For nearly any operating practice, Front Desk is cheaper.
No. Front Desk is month-to-month. Cancel anytime. Most answering services require 6–12 month contracts.
Forward your business number to Front Desk (5-min setup), import your FAQs and services, run both in parallel for a week if you want, then cancel your old service. We do not charge for the parallel period.
One price. Every feature. Every call.
Stop paying per minute for messages. Start paying $299 flat for booked appointments. See the live demo.
Setup in 10 minutes•Cancel anytime