Web, SMS, phone.One calendar. Zero double-bookings.
The only online appointment scheduling platform that lets patients book themselves on the web, via SMS, or by talking to an AI on the phone — all writing into the same calendar in real time.
By entering your phone number, you consent to receive
a demo call from Front Desk. Privacy Policy · Terms
web + SMS + AI phone — patients choose how they book
no-show rate after enabling reminder-driven confirmations
flat per month — unlimited bookings, all channels included
The Self-Booking Gap
Web-only schedulers leave a third of your patients behind.
Online scheduling has been around for a decade. It still doesn't capture every patient — because real people use three different channels to book, not one.
Web widget = web users only
A booking page on your site only captures patients who land there. Older patients, urgent requests, and walk-by referrals never see it.
Patients abandon long forms
Multi-step booking forms have 40–60% drop-off. Every field you add is a patient you lose mid-flow.
Phone bookings live in a silo
When phone bookings live in a different system from web bookings, double-bookings happen and no one knows why.
How It Works
Three channels, one calendar, real-time sync.
Front Desk unifies every scheduling channel into one calendar of truth — so it doesn't matter how a patient books, it just works.
Web self-booking
Embed a sleek booking widget on your site — branded, mobile-first, and conversion-optimized. Patients pick a service, see real availability, and confirm in under a minute.
SMS self-booking
Patients text your business number. The AI walks them through booking in plain English, replies with confirmation, and updates the calendar instantly.
AI phone booking
When patients prefer to call, the AI answers, checks the same calendar, books on the call, and sends the same SMS confirmation. One workflow, three doors.
Compare
Front Desk vs. typical online scheduling.
We had online scheduling before — about 25% of patients used it. We added Front Desk's SMS and AI-phone channels, and now 71% self-schedule. Our front desk staff went from gatekeepers to greeters.
— Marcus Chen, COO, Bayside Wellness Group
Built For
Built for every business that books appointments.
Web + SMS + phone
One platform
Live in 30 min
No engineers
AI handles edge cases
Not rigid forms
HIPAA-grade
BAA included
FAQ
Online scheduling, answered.
Online appointment scheduling lets patients book appointments themselves — via your website, an SMS link, or by talking to an AI on the phone — without needing to talk to a human at your front desk. Front Desk gives you all three channels in one system.
Different patients prefer different channels. Younger patients want a web form; busy parents want to text; older patients want to call. A "web-only" scheduler loses a third of your bookings. Front Desk handles all three from one calendar.
Yes — Google Calendar, Microsoft 365, and major practice management systems sync in real time. No double-bookings, no data re-entry.
Yes. Patients can self-reschedule via the SMS link in their confirmation, on the web, or by calling and talking to the AI. All three update your calendar instantly.
Automatic SMS + email confirmation goes out immediately after booking. Reminders fire 24 hours and 2 hours before the appointment. Two-way SMS lets patients confirm or reschedule by replying.
Yes. You control visible availability per provider, per service. Buffer times, lunch breaks, "internal only" slots, and double-booking rules are all configurable.
Confirmed appointments with reminder-driven re-confirmation see no-show rates drop 20–40%. Front Desk also supports deposit-on-booking for high-no-show services.
$299/mo flat — all scheduling channels (web, SMS, AI phone), unlimited bookings, all reminders. No per-booking fees.
Three booking channels. One simple calendar.
Let patients book the way they prefer — and capture every one. Try the live demo today.
Setup in 10 minutes•Cancel anytime