Closed for the holiday.Still booking patients.
AI holiday call answering that works Christmas Eve, Thanksgiving morning, July 4th, and every weekend in between — for the same flat $299/mo. No holiday surcharge, ever.
By entering your phone number, you consent to receive
a demo call from Front Desk. Privacy Policy · Terms
days a year — no holiday surcharge, no shift premiums
always on, even when your office is closed and dark
extra for holidays vs. 1.5x–2x at traditional services
The Holiday Problem
Holidays are when patients have time to call — and offices are closed.
The long weekend between Christmas and New Year. The Friday after Thanksgiving. The week of July 4th. Patients are off work and ready to book. Most practices send them all to voicemail.
Voicemail on the long weekend
Patients call during their time off, hit voicemail, and never call back. By Tuesday they've booked elsewhere.
Answering services charge 1.5x–2x
Traditional services bill premium rates on federal holidays — Christmas, Thanksgiving, July 4th — turning a quiet day into your most expensive.
Snow days and sick days
Unexpected closures (weather, illness, staff out) leave your phones unstaffed with no warning. Days of lost bookings.
How It Works
Holiday-ready out of the box.
No configuration on Christmas Eve. No emergency setup before Thanksgiving. The AI is already there, ready to go.
Set your holiday greeting
Configure a holiday-aware greeting once ("We're closed for Thanksgiving, but I can still book your appointment for Friday") — the AI activates it automatically on the date.
Book during the closure
The AI takes appointments for after the holiday, sends SMS confirmation, and writes the booking straight into your calendar.
Escalate true emergencies
Configure a holiday on-call number. The AI screens for urgency keywords and warm-transfers real emergencies to your on-call provider.
Compare
Front Desk vs. holiday answering options.
Last Thanksgiving weekend Front Desk booked 41 appointments for us — Friday through Sunday — that would have all gone to voicemail. The AI paid for itself in three days.
— Dr. Aimee Walsh, Walsh Orthodontics
Books during closures
Even Christmas Day
No setup per holiday
Always ready
Handles call spikes
Unlimited concurrency
HIPAA-grade
BAA included
FAQ
Holiday answering, answered.
Holiday call answering covers your business phones when your office is closed for federal holidays, observed days, vacation weeks, or unexpected closures. Front Desk's AI takes those calls, books appointments, and routes emergencies — for the same flat monthly price you pay year-round.
No. Most traditional answering services charge 1.5x to 2x on holidays — Front Desk is $299/mo flat, 365 days a year. Thanksgiving, Christmas, New Year's, July 4th — all included.
You choose. The AI can run a "holiday greeting" letting callers know you're closed but still booking appointments for after the holiday, OR it can sound business-as-usual. Most practices use the holiday greeting and still book hundreds of appointments per holiday.
Configure an on-call number per holiday. The AI screens for urgency, and warm-transfers true emergencies to your on-call provider. Routine calls get scheduled for the next business day.
The AI runs 24/7 regardless of whether your office is open. You can switch on a "we're closed today" greeting from the admin dashboard in 30 seconds and the AI handles every call until you switch it off.
Yes. Front Desk has no concurrency limit — it answers every call simultaneously. The 9am-Monday spike that crushes a small front desk is invisible to the AI.
Yes. Booking continues through the holiday — patients call, talk to the AI, and walk away with a confirmed appointment for the next business day or later. No "we'll call you back when we reopen."
$299/mo flat — every holiday, every weekend, every after-hour included. Compare to traditional services charging $200+/day during major holidays alone.
The holiday's a day off. Your phones don't have to be.
Stop sending holiday callers to voicemail. Stop paying surcharges. Try Front Desk and answer every day of the year.
Setup in 10 minutes•Cancel anytime