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FrontDesk EHR

Stop charting after hours.

The visit is booked, documented, coded, and paid inside one record. Nothing to re-enter at 9pm, because nothing was ever entered twice.

Live in a week · month to month · BAA included

HIPAA compliant, BAA with every plan PHI encrypted, audited on every view Cash pay, superbills, and claims Export your charts any time

One Tuesday, one patient

Follow a single visit through the system.

Four moments in one appointment, each normally owned by a different vendor. The timeline advances on its own, or click a moment to jump.

The phone rings and nobody has to answer it.

Elizabeth moves her Thursday session. The AI reads the live calendar, offers two real openings, rebooks her, texts the confirmation, and files the transcript on her chart — before anyone at the desk looks up.

Inbound call · 00:47
Hi, I need to move my Thursday appointment.
Of course, Elizabeth. Tuesday at 2 or Friday at 10?
Tuesday at 2 is good.
Rebooked · confirmation texted · transcript filed

The same day, two ways

Count the hand-offs.

8:41Front desk takes the call and writes it on a sticky notePhone
8:49Retypes the appointment into the schedulerVendor 1
8:55Emails the intake packet by handVendor 2
2:55Note dictated in a scribe tool, then pasted into the chartVendor 3
3:10Card run on the terminal, reconciled tomorrowVendor 4
9:20 PM · the note is still unsigned and the recall was never scheduled

Charting

Your templates, not ours. DAP, SOAP, intake, or something you built yourself, each pre-filled from history and forms. Amendments keep a version history the auditor can follow.

Billing

One code drives the card charge, the superbill, and the claim. Rejections come back into the chart with the reason attached instead of into a portal nobody checks.

Scheduling

Reminders, confirmations, waitlist offers, and recalls run off the record. A cancellation gets offered to the waitlist before anyone at the desk notices the gap.

Why this EHR is different

The phone was already part of the chart.

Every other EHR treats the front desk as an integration. FrontDesk started there. The voice that answers your practice line reads the same record your providers chart in, so a call can change the schedule, the balance, or the note without a sync job in between.

What the caller hears
“Of course, Elizabeth. Dr. Ochoa has Tuesday at 2 or Friday at 10, and your balance is clear.”

  • Live calendar, not a copy
  • Balance read from the ledger
  • Transcript filed on the chart

The math, stated plainly

Where the hours actually go.

We would rather show the assumptions than quote a number you cannot check. Take a four-provider practice seeing twelve patients a day each.

240

visits a week across the practice, each one currently touching three or four systems.

36 hrs

of documentation and re-keying a week, at nine minutes a visit. Most of it lands after clinic.

Half

is hand-off work: the same patient typed into the scheduler, the note, and the ledger.

Illustrative arithmetic, not a performance claim. Bring your own numbers to the demo and we will run them with you.

Moving your charts is our job.

Demographics, appointment history, notes, documents, and balances come across as structured records. You review a side-by-side of the old chart and the new one before go-live, then the old system goes read-only over a weekend. Single-provider practices are usually live in a week.

PHI was the first design constraint.

A BAA with every plan, encryption at rest and in transit, per-user roles, and an audit entry on every chart view. Call recordings and transcripts inherit the retention rules of the notes they belong to, and you can export or delete them on your own schedule.

Answers before you ask.

Who signs the note?

You do. The draft is a starting point, and nothing enters the legal record or bills until a licensed provider signs it.

Cash pay or insurance?

Both. Charge a card on file, issue a superbill, or file the claim, all from the code on the signed note.

Do we keep our other tools?

Most practices keep their clearinghouse and fax line. What goes away is the scheduler, scribe, and terminal that never talked to each other.

What if we leave?

Export the charts in structured form whenever you want. No exit fee, no support ticket, no notice period.

Bring one week of your schedule.

We will load it into a demo account and walk a real visit end to end. Thirty minutes, no slides.