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Client portal

The paperwork does itself.

Intake, consents, scheduling, messaging, and payment — all from the client's phone, all landing straight on the chart. No printing, no scanning, no re-keying before the first session.

No app to download · HIPAA & BAA · flows onto the chart

Hi, Alex
Riverbend Counseling
Next session
Tue, Aug 19 · 2:00 PM
with Dana Ochoa, LCSW · Telehealth
Before we meet
Complete your intake
Intake form · consent to treat · 3 min
Balance
$0.00
Card on file · Visa 4242
All paid up

Everything the front desk used to do

From first contact to every session after.

The portal handles the busywork around the visit, so your clients arrive ready and your desk isn't buried in forms and follow-ups.

Before the first session

Paperless intake

Clients complete intake forms on their phone; answers land on the chart, not in a scanner.

Consents & policies

Consent to treat, telehealth, and practice policies signed digitally and filed automatically.

Card on file

Clients add a card up front, so recurring sessions bill themselves and there's no awkward ask later.

Between every session

Self-scheduling

Book and reschedule against your live calendar and rules — the openings shown are real.

Secure messaging

A private channel for logistics and check-ins that stays on the record, not in personal texts.

Pay a balance

Settle a balance or a session fee in a tap; the payment reconciles to the chart instantly.

No re-keying, ever

What clients enter is what you see.

Every form, consent, booking, and payment the client submits flows straight onto the same chart your providers work from. There's no inbox to sort, no PDF to file, and no second system to keep in sync — the portal and the record are one thing.

  • Intake answers land on the chart
  • Signed consents filed automatically
  • Bookings hit the live calendar
  • Payments reconcile to the ledger

Simple for clients, safe for you

Built to be effortless and secure.

No app to download

Clients follow a secure link from a text or email and they're in — any phone, any browser.

HIPAA & BAA

Encrypted access with authenticated logins and audit logging, under a Business Associate Agreement.

One place for clients

Appointments, forms, messages, and payments in a single portal, branded to your practice.

FAQ

The portal, answered.

Complete intake forms and consents, book or reschedule appointments against your real availability, message the practice securely, and pay a balance or session fee — all from their phone, no app to download.

Yes. When a client fills out intake and consents in the portal, their answers land on the chart before the first session — nothing gets printed, scanned, or re-keyed. The clinician walks in with the context already in place.

Yes. Clients book and reschedule against your live calendar and your booking rules, so the slots they see are real openings. New bookings and changes reconcile to the same schedule your AI receptionist and providers work from.

Yes. The portal runs under a Business Associate Agreement with encryption in transit and at rest, and consents and protected health information are handled to HIPAA standards. Access is authenticated and logged.

No. The portal is web-based and works on any phone or computer. Clients follow a secure link — from a text or email — and they are in.

Yes. Clients can pay a balance or a session fee in the portal, and the payment reconciles to the chart automatically. It is the same billing surface that powers card-on-file autopay and superbills.

Let clients do the paperwork.

See intake, scheduling, and payment flow onto the chart end to end in a thirty-minute demo, or start your free trial.