Turn your client list into booked appointments

AI outbound calling lets your practice upload a client list and have an AI agent (or your staff) call those clients to book future appointments. Front Desk works the list automatically — dialing, having a natural conversation, offering open time slots, and booking the appointment right into your calendar.

Import a CSV of your clients — first name, last name, and phone number are all you need — or select existing patients already in Front Desk. Each contact becomes a row in the campaign queue that the AI or your team works through.

Yes. During the call the AI offers real open slots from your calendar and books the appointment live, then sends a confirmation. Every call outcome — booked, callback, no answer, or declined — is logged automatically.

Front Desk builds in guardrails: every AI-voice call opens with an automated-call disclosure so the recipient knows they are speaking with an AI, plus a recording notice, and it honors opt-out and do-not-contact requests instantly (a “stop calling” or “take me off your list” is recorded permanently, mid-call). It enforces call windows (e.g. 9am–5pm local time), daily limits, timezone awareness, and attempt caps, and it applies stricter state “mini-TCPA” rules automatically — suppressing calls to restricted states unless you enable them and, where required, adding state-specific opt-out and caller-identification mechanics. You remain responsible for having valid consent for each contact; these safeguards help you stay within TCPA and state telephone-solicitation expectations.

Both. In staff mode, your team presses “Call Next” and the dialer teed up the next client with all their context. In AI mode, the agent auto-dials the whole list on a schedule you control. You can switch modes per campaign.

Reactivating lapsed clients, filling gaps in next week’s schedule, recall and recare outreach, confirming upcoming appointments, and post-visit follow-ups. Any time you want to turn a list of clients into booked appointments.