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Enterprise  /  DSO  /  Denticon
DSO × Denticon

AI Voice Receptionist for Planet DDS Denticon DSOs

FrontDesk is the native AI voice receptionist for Planet DDS Denticon DSOs. Real-time appointment booking, multi-location coverage, and DSO-level governance, from 2 offices to 500+.

Overview

Why DSOs Pair FrontDesk with Denticon

Denticon is the leading cloud PMS for DSOs and multi-location dental groups.

FrontDesk is the AI voice receptionist purpose-built for multi-location dental groups. Combined with Denticon, it gives your DSO a single AI phone platform spanning every office, answering 24/7, booking real appointments into the Denticon scheduler, recovering missed calls, and giving DSO leadership consolidated analytics across the group.

Caller asks for a cleaning at your Northgate office. FrontDesk checks Denticon's live operatory availability, books the appointment directly in the Denticon scheduler, captures insurance details, and confirms via SMS, all in under 90 seconds.
Denticon Integration

Native Denticon Integration for DSOs

One integration covers every office in your DSO. Real-time reads, direct write-back, and Planet DDS-supported APIs, not screen-scraping or request queues.

  • Cloud-to-cloud Planet DDS API integration, no bridge agent
  • Real-time read of provider, operatory, and recall lists across every Denticon office
  • Direct appointment write-back, not request queue
  • Cross-location booking when a caller's preferred office is full
  • Patient deduplication against the Denticon database
DSO Capabilities

Built for DSO Scale and Governance

One Integration, Every Office

Authorize once at the DSO level. All Denticon offices instantly available, from 2 to 500+.

Per-Location Personalization

Unique voice, greeting, hours, triage rules, and after-hours routing per office, inheriting group defaults.

Cross-Location Booking

When the caller's preferred office is full, FrontDesk offers the next available Denticon location nearby.

DSO-Level Reporting

Roll-up analytics across every office with drill-down by region and location.

Real Denticon Write-Back

AI-booked appointments land directly in the Denticon scheduler, not in a queue waiting for staff.

Centralized Governance

Compliance policies, BAAs, recording rules, and brand voice are managed once at the group level.

Deployment

Typical DSO Rollout

  • Week 1 (Discovery): Map your Denticon location structure, appointment types, and per-office rules.
  • Weeks 2-4 (Pilot): Launch 5-10 offices, validate booking conversion lift and AI quality.
  • Weeks 5-8 (Measure): Review pilot data (call volume, booking rate, missed-call recovery).
  • Weeks 9-12 (Full rollout): Scale to every location in waves with dedicated support per launch.
FAQ

Denticon DSO Questions

Does FrontDesk integrate natively with Denticon for DSOs?

Yes, FrontDesk is built for DSOs running Denticon. The integration is real-time, cloud-to-cloud, and one connection covers every office in your group.

How does multi-location booking work?

FrontDesk reads each office's live Denticon schedule. When a caller's preferred office is full, the AI can offer the next available appointment at a nearby DSO location, all within Denticon.

Can each office have its own AI voice and greeting?

Yes. Each office can have a unique voice, greeting, business hours, and booking rules while inheriting group-level governance and brand standards.

What's the typical deployment timeline for a DSO?

Most groups pilot 5-10 offices in the first month, validate booking lift, then roll out to remaining locations in waves. Full deployment for a 25-50 office DSO is typically under 90 days.

Is FrontDesk HIPAA compliant?

Yes: BAA, end-to-end encryption, SOC 2 Type II, configurable call recording, and full audit trail of every AI-booked appointment.

How is pricing structured for DSOs?

Volume pricing scales with location count and call volume. Most DSOs see ROI from recovered missed-call revenue within the first month. Contact our enterprise team for a custom quote.

Ready to standardize phone handling across your DSO?

See FrontDesk live with Denticon in a 20-minute DSO demo. We'll walk through multi-location booking, real-time scheduling, and DSO-grade governance using your actual call flows.

Request a DSO demo
Deep Dive

Full Denticon Integration Details

For the complete feature matrix, setup steps, and technical documentation, see the dedicated Denticon integration page.

Open Denticon integration