Phone Scripts
Patient Recall Call Script
How to call overdue patients and get them back on the schedule
About This Template
Patient Recall Call Script
Overdue patients are the easiest appointments to fill, but only if someone calls them the right way. This recall script covers who to call first, the call itself, the voicemail, the follow-up text, the four objections you will hear most, and a 45-day contact cadence.
Patient Recall Call Script: Preview
Recall Call
"Hi, is this [Name]? This is [Your Name] from [Practice Name]. You're due for your six-month cleaning, and I wanted to help you get on the schedule. I have [Day] at [Time] or [Day] at [Time]."
Objection: Too Busy
"I understand. We have early morning and Saturday times. Would [Day] at 7:30 a.m. work?"
The full template includes 7 sections with complete scripts, checklists, and implementation guides ready to customize for your practice...
What's Included
Everything in the Patient Recall Call Script
A complete, ready-to-use resource you can customize for your practice in minutes.
Priority list: who to call first
Recall call script with two-time close
HIPAA-safe recall voicemail
Same-day follow-up text
Answers to "too busy", "no insurance", "switched offices", and "nothing hurts"
45-day multi-channel recall cadence
Recall rate formula and tracking notes
Ready to download the Patient Recall Call Script?
Free, instant download.
Why Use This Template
Benefits for your practice
Practices using standardized scripts and templates see measurable improvements in efficiency and patient satisfaction.
Fill open hygiene and exam slots from your own patient list
Recover revenue from patients who quietly drifted away
Give staff confident answers to common objections
Keep voicemails and texts privacy-safe
Measure recall rate month over month
FAQ
Common Questions
Quick answers about the Patient Recall Call Script.
The template is delivered as a professionally designed PDF that you can print or use digitally. It's ready to customize with your practice name and details.
Yes! We just ask for your email so we can send you the download link and occasional practice management tips. You can unsubscribe anytime.
Absolutely. The template includes placeholder text (shown in brackets) that you replace with your practice-specific information. It's designed to be customized in under 15 minutes.
This template is designed for: Dental, Optometry, Medical, Primary Care, Veterinary. The language and scenarios are tailored for healthcare and wellness practices, but the core framework works for any service-based business.
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