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Set up a multi-location booking page

If you run more than one location, the organization booking page gives you one link where patients choose a location, then continue on that location's own booking page. Owners and admins find it under Online Booking → Booking Settings → Organization. The Organization booking page switch publishes it and saves right away. Set a Custom slug (lowercase letters, numbers and hyphens, 4–50 characters) and click the green check to save it; the link becomes book.frontdesk.care/o/your-slug. Under Branding set the logo, Display name, Welcome title, Welcome message, Primary color and Accent color. Under Locations to show pick locations, or leave it empty for every location with booking enabled. Click Save changes. A location with booking off, no booking page yet or no services is left off, with the reason shown.

Updated September 28, 20262 min read

If you run more than one location, the organization booking page gives patients one link. They choose a location, then book on that location's normal page. Your individual location pages keep working on their own links.

Have just one location? Share that location's own link instead. See Set up online booking.

Open it

Go to Online Booking → Booking Settings and click the Organization tab. Owners and admins see it when the account has two or more locations.

Turn it on

Flip the Organization booking page switch. It saves right away, and per-location links aren't affected. The first time you turn it on, branding is pre-filled from one of your location pages if the organization page has none yet.

Under Public URL, type a Custom slug: lowercase letters, numbers and hyphens, 4–50 characters. Availability is checked as you type. Click the green check next to the slug to save it. Your link becomes:

https://book.frontdesk.care/o/your-slug

Without a custom slug the page uses an auto-generated identifier. Copy and open buttons sit next to the Public URL.

Brand it

Under Branding (separate from your location pages):

  • Logo: JPEG, PNG, GIF, WebP or SVG, up to 5 MB.
  • Display name, Welcome title and Welcome message, the heading and line above the location list.
  • Primary color (buttons and key accents) and Accent color (secondary highlights and hover states).

Choose which locations appear

Under Locations to show, pick locations, or leave it empty to show every location with booking enabled. Each location is listed with a Ready tag or the reason it's left off:

  • Booking off
  • No booking page yet
  • No services

Click Set up next to a location to switch to it and fix the problem; it then appears automatically.

Click Save changes.

What patients see

Each location shows its name, whether it's open now, its address, its next opening, and its photo if you uploaded one on its Branding tab. With several locations there is a search box ("Search by city, neighborhood, or ZIP"). Picking a location continues into that location's booking flow.

Share it

Copy the public URL and use it anywhere you'd share a booking link: your website, Google profile or social bios.

Frequently asked questions

How is this different from a normal booking page?
A normal booking page belongs to one location. The organization page sits in front of all of them: the patient picks a location, then lands on that location's regular booking page to choose a service and time. Your per-location pages keep working on their own links.
I can't find the Organization tab. Why?
It shows on Online Booking → Booking Settings for owners and admins when the account has two or more locations (or once the organization page has been turned on).
Do I have to use it if I only have one location?
No. With a single location, share that location's own booking link; see Set up online booking. If you turn the organization page on anyway, visitors are sent straight to your one location's page.
Why is one of my locations missing from the page?
The page only lists locations that are ready to take bookings. A location is left off, with the reason shown under Locations to show, when its booking is off, it has no booking page yet, or it has no services. Click Set up next to it to switch to that location and fix it; it then appears automatically.
Can I match my brand?
Yes. Under Branding add a logo (JPEG, PNG, GIF, WebP or SVG, up to 5 MB), a Display name, Welcome title and Welcome message, and a Primary color and Accent color. The first time you turn the page on, branding is pre-filled from one of your location pages when the organization page has none yet; you can edit it afterwards.

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