Built for Orthopedics practices
Turn orthopedics phone calls into booked appointments
Stop losing patients to voicemail and hold music. FrontDesk handles recall and reactivation 24/7, so every caller gets brought back on the schedule.
The Problem
Why orthopedic practices need recall & reactivation
These challenges cost practices thousands in lost revenue every month.
Patients vanish after initial relief
A patient skips follow-up once the acute pain eases, leaving the underlying issue — and a likely future visit — unaddressed.
Surgical candidates go cold
Someone who deferred a recommended procedure may never circle back without re-engagement, and they take the case elsewhere.
No system to re-engage past patients
Reactivating dormant orthopedic patients is valuable but never competes with today’s referrals and scheduling load.
The Solution
How FrontDesk handles recall & reactivation
AI-powered recall & reactivation built specifically for orthopedics practices.
patient calls your practice
Whether during business hours or at midnight, the AI answers instantly and begins the recall & reactivation process.
AI handles the process
Through natural conversation, the AI manages every step of recall & reactivation specific to your practice's protocols.
appointment booked or action taken
The process completes with a booked appointment, captured information, or appropriate routing - all in under 2 minutes.
Your team is notified
Staff gets instant notifications with full context, so they can follow up on anything that needs personal attention.
In their words
What orthopedics patients ask during recall & reactivation calls
Orthopedic patients often disappear between a flare-up and the next, or stall before completing care. Reactivation re-engages them for follow-ups, unresolved issues, or new injuries, and the AI books the visit — keeping high-value cases in your practice.
My old injury is acting up again — can I be seen?
I never scheduled the procedure we discussed — can I now?
Do I need a new referral to come back?
Can I get a follow-up on my previous treatment?
Hear how it sounds
A real recall & reactivation call — then try it yourself
See how your AI receptionist speaks with a patient, then enter your number and it'll call you live in seconds.
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Before vs After
What changes when you add FrontDesk
See the difference AI-powered recall & reactivation makes for your practice.
Run the numbers
What reactivating lapsed patients could recover
Estimate the revenue waiting in your inactive patient list.
Recoverable reactivation revenue
Assumes about 20% respond and ~65% of those book a visit.
Illustrative estimate based on typical orthopedics benchmarks. Your numbers will vary.
Key Features
Recall & Reactivation features for orthopedics practices
Purpose-built capabilities for your practice's specific needs.
24/7 Recall & Reactivation
AI handles recall & reactivation around the clock - no gaps, no voicemail, no delays.
Orthopedic Surgeons-Specific
Configured with orthopedic practices-specific terminology, protocols, and best practices.
Instant Notifications
Your team gets real-time alerts for every completed recall & reactivation action.
Is this you?
Is FrontDesk right for your orthopedics practice?
If any of these sound familiar, recall & reactivation with FrontDesk is built for you.
FAQ
Recall & Reactivation for Orthopedics - Common Questions
Everything you need to know about AI-powered recall & reactivation for your practice.
FrontDesk can send automated text campaigns to patients who haven't visited in a set period. When those patients call back, the AI books them immediately - no phone tag, no missed callbacks.
Yes. Configure your recall campaigns by appointment type, time since last visit, and patient segment. The messaging is customizable and can include special offers or urgency-based language.
Practices using AI-powered recall campaigns typically see a 15-25% response rate, with 60-70% of responders booking an appointment. That can translate to dozens of recovered patients per month.
Yes. FrontDesk integrates with your practice management system to identify lapsed patients and automate outreach based on your defined recall criteria.
Explore More
More AI use cases for orthopedics practices
Discover other ways FrontDesk can help your practice.
Missed Call Recovery
for Orthopedics
After-Hours Answering
for Orthopedics
Appointment Scheduling
for Orthopedics
Recall & Reactivation for other industries
Ready for AI-powered recall & reactivation?
Stop losing patients and revenue. Let FrontDesk handle recall & reactivation for your orthopedics practice - 24/7.
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