Picking a voice is quick: listen to a few, click the one you like, and it's live on your next call.
Change your voice
- Open Receptionist → AI Voice and stay on the Voice tab.
- The Voice card at the top lists the voices, each with its accent and gender.
- Click the play button on a row to hear a sample (click again to stop).
- Click the row itself to select it. The change saves immediately ("Voice set to …"), and the selected row shows a check mark.
Your next call uses the new voice.
The voices
In English mode (the Answers in control at the top right of the card):
| Voice | Accent | Gender |
|---|---|---|
| Emma | American | Female |
| Layla | American | Female |
| Clara | American | Female |
| Chloe | American | Female |
| Nia | Indian-American | Female |
| Jake | American | Male |
| James | American | Male |
| Neil | American | Male |
| Josh | American | Male |
| Adam | American | Male |
| Ryan | Indian-American | Male |
| Luis | Latin-American | Male |
In Spanish or Bilingual mode the list shows the Spanish-capable voices instead: Andrew, Horacio, Antonio (male) and Sophia, Hannah, Brittney (female). They have no audio preview; hear them with a test call. If the selected voice can't speak Spanish, the card says so; see Spanish and bilingual calls.
During onboarding you pick from six of these (Emma, Layla, Clara, Jake, Neil and James). All of them are on the Voice tab afterwards.
Speaking speed and tone
- Speaking speed: the slider under the voice list, from 0.5x to 1.5x in steps of 0.1 (1.0x is the default). The label beside it reads Slow, Normal or Fast.
- Tone: in the How it answers card below: Friendly & Warm (default), Professional & Polished, Casual & Relaxed or Formal & Business-like.
Click Save Changes in the bar at the bottom after changing these; unlike the voice, they need an explicit save. For finer control over pauses and interruptions, see Advanced voice settings.
What's next
- Write a great opening greeting
- Train your AI on your FAQs
- Place a test call from Receptionist → AI Voice → Call scripts