Integrations connect FrontDesk to the tools you already use so nothing lives in two places. The two things worth syncing:
- Your patient directory, so the AI recognizes returning callers and greets them by name.
- Your calendar, so the AI books into real openings and never double-books.
Where to manage integrations
Settings → Integrations
It's a catalog grouped into Practice Management & EHR, Calendars and Payments. Filter by All, Connected or Available, or search by name. Click Connect on any card to start, or Manage to edit an existing connection. Google Calendar's Connect goes straight to Google's sign-in; the others open a panel.
Available today
| Integration | Type | What it does |
|---|---|---|
| athenahealth | EHR (read/write) | The AI can look up patients and book, reschedule, and cancel appointments directly in athenaOne. |
| Practice Fusion | EHR (read-only) | Syncs your patient directory so the AI recognizes returning callers. |
| SoftDent | Import | Imports your patient list from a SoftDent PDF report. |
| Google Calendar | Calendar (2-way) | Keeps FrontDesk appointments and your Google Calendar in sync both directions. |
| iCal calendar feeds | Calendar (read-only) | Paste any iCal URL in the Calendar Feeds · iCal section and click Add feed. |
| SimplePractice | Import | Brings your clients, notes, documents, billing history and secure messages across from a SimplePractice export, so nothing is left behind when you switch. |
| Stripe Payments | Payments | Accept patient payments, with payouts to each location's bank account. |
Import patients from SoftDent
SoftDent has no live connection, so FrontDesk reads your patients from a printed SoftDent report.
- In Settings → Integrations, click Connect on the SoftDent card and turn on SoftDent patient import ("Turn on to import patients from a printed SoftDent report."). It is turned on per location, and patients are imported into the location you are in. Upload PDF then appears on the card and Import from SoftDent appears on the ⋯ menu of the Patients page.
- In SoftDent, open your patient list or treatment report, choose Print, and pick "Microsoft Print to PDF" (or Save as PDF) as the printer. Don't scan a paper copy or photograph a printout: it has no text in it, so there is nothing to read.
- Click Upload PDF and choose the file (a PDF up to 15 MB). It is sent encrypted, read once to find the patients, and never stored.
- Check what was found before anything touches your patient list. Names and phone numbers can be corrected in place, and rows without a usable phone are flagged. Depending on the report, each row also shows the recall due date, the missed appointment date, or the pending treatment and its estimated total. The Primary care provider is read from the report header and saved on every patient in this import; you can link it to a provider in your account.
- Tick the patients you want and click Import N patients.
A patient already in FrontDesk with the same SoftDent account number, or the same phone number, is updated rather than added twice. Turning SoftDent off only hides the upload; patients already imported stay.
Coming soon
Dentrix, Eaglesoft, Open Dental, Curve Dental and CareStack are on the roadmap. They are listed under Coming soon at the bottom of the page with a Notify me button; click it and we'll let you know when your system is ready.
Don't see your system?
Use the Don't see your system? section at the bottom of the Integrations page to pick from the list or type in your platform. Every request is logged and helps us prioritize what to build next.
You don't need an integration to go live. FrontDesk works fully on its own scheduler and patient records. Connect an EHR when you want the AI to recognize your existing patients or write appointments back into your system.