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New Patient Intake

Dental practices: never miss a patient because of the phone

Your AI receptionist picks up every call, answers dental-specific questions, and books the appointment — day, night, weekends, and holidays.

The Problem

Why dental practices need new patient intake

These challenges cost practices thousands in lost revenue every month.

01

Paper check-in eats 15 minutes per new patient

New patients arrive to a clipboard of forms, slowing the schedule and starting the visit with friction instead of a welcome.

02

Incomplete info delays the first visit

Missing insurance or history details surface in the chair, forcing the team to scramble mid-appointment.

03

New-patient calls compete with everything else

Gathering full intake by phone is thorough but time-consuming, and the front desk rarely has a spare 10 minutes.

The Solution

How FrontDesk handles new patient intake

AI-powered new patient intake built specifically for dental practices.

01

patient calls your practice

Whether during business hours or at midnight, the AI answers instantly and begins the new patient intake process.

02

AI handles the process

Through natural conversation, the AI manages every step of new patient intake specific to your practice's protocols.

03

appointment booked or action taken

The process completes with a booked appointment, captured information, or appropriate routing - all in under 2 minutes.

04

Your team is notified

Staff gets instant notifications with full context, so they can follow up on anything that needs personal attention.

In their words

What dental patients ask during new patient intake calls

A new dental patient’s first call sets the tone for the whole relationship. AI intake captures their contact info, insurance, and reason for visit, then texts your forms — so when they arrive, the chart is ready and check-in takes minutes instead of a clipboard and a wait.

What do I need to bring to my first appointment?

Can I fill out the new-patient forms ahead of time?

Do you take my dental insurance?

How early should I arrive for my first visit?

Hear how it sounds

A real new patient intake call — then try it yourself

See how your AI receptionist speaks with a patient, then enter your number and it'll call you live in seconds.

FrontDesk AI · Dental call
I’m a new patient and wanted to get set up.
Welcome! I’ll grab a few details so your first visit is smooth. Can I get your name and best number?
Jordan, 555-0142.
Thanks, Jordan. I’ll text a secure link to finish your intake and insurance info. Want me to book the appointment too?
Yes please.
Booked for Thursday at 11am, forms texted. Your front desk will have everything ready.

Prefer to hear it live?

Enter your number and our AI receptionist will call you right now — experience a real dental appointment call firsthand.

By entering your phone number, you consent to receive
a demo call from Front Desk. Privacy Policy · Terms

Before vs After

What changes when you add FrontDesk

See the difference AI-powered new patient intake makes for your practice.

Without FrontDesk
Manual new patient intake process
Gaps during peak hours and after hours
patients frustrated by delays
No visibility into missed opportunities
With FrontDesk
Automated new patient intake 24/7
Zero gaps in coverage
patients handled instantly every time
Full analytics and tracking

Run the numbers

How much front-desk time AI intake saves

Estimate the staff hours you reclaim each month.

New patients per month40
Minutes saved per intake12 min

Front-desk hours saved per month

8 hrs

Time saved by collecting intake and insurance before the visit.

Illustrative estimate based on typical dental benchmarks. Your numbers will vary.

Key Features

New Patient Intake features for dental practices

Purpose-built capabilities for your practice's specific needs.

24/7 New Patient Intake

AI handles new patient intake around the clock - no gaps, no voicemail, no delays.

Dentists-Specific

Configured with dental practices-specific terminology, protocols, and best practices.

Instant Notifications

Your team gets real-time alerts for every completed new patient intake action.

AI handles new patient intake around the clock - no gaps, no voicemail, no delays.
Configured with dental practices-specific terminology, protocols, and best practices.
Your team gets real-time alerts for every completed new patient intake action.

Is this you?

Is FrontDesk right for your dental practice?

If any of these sound familiar, new patient intake with FrontDesk is built for you.

New-patient check-in takes 15+ minutes at the desk
Intake forms arrive incomplete — or not at all
Your team re-keys the same info into multiple systems
You want insurance details captured before the visit
First impressions matter for new-patient retention

67%

of new patients prefer completing intake before arrival

15 min

average time saved per new patient with AI intake

40%

increase in new patient conversion with immediate response

FAQ

New Patient Intake for Dental - Common Questions

Everything you need to know about AI-powered new patient intake for your practice.

The AI gathers essential information including contact details, insurance information, reason for visit, medical history highlights, and preferred appointment times - all customizable to your practice's specific intake requirements.

Yes. All data collected during AI intake calls is encrypted with AES-256, transmitted securely, and stored in HIPAA-compliant systems. We provide a Business Associate Agreement (BAA) with every account.

Yes. After the initial call, the AI can text patients a link to your digital intake forms, allowing them to complete detailed paperwork before their first visit.

When new patients arrive, your staff already has their information pre-populated. This eliminates the 15+ minute check-in process and lets your team focus on welcoming patients, not processing paperwork.

Explore More

More AI use cases for dental practices

Discover other ways FrontDesk can help your practice.

New Patient Intake for other industries

Ready for AI-powered new patient intake?

Stop losing patients and revenue. Let FrontDesk handle new patient intake for your dental practice - 24/7.

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