New Patient Intake
Medical practices: never miss a patient because of the phone
Your AI receptionist picks up every call, answers medical-specific questions, and books the appointment — day, night, weekends, and holidays.
The Problem
Why medical practices need new patient intake
These challenges cost practices thousands in lost revenue every month.
New-patient registration is slow and manual
Collecting full demographics, insurance, and history by phone or paper consumes staff time the front desk doesn’t have.
Missing records delay the first appointment
When prior records or medication lists aren’t gathered ahead, the first visit becomes data entry instead of care.
High new-patient volume overwhelms intake
A growing practice can’t scale paper intake without adding staff — and errors creep in under the load.
The Solution
How FrontDesk handles new patient intake
AI-powered new patient intake built specifically for medical practices.
patient calls your practice
Whether during business hours or at midnight, the AI answers instantly and begins the new patient intake process.
AI handles the process
Through natural conversation, the AI manages every step of new patient intake specific to your practice's protocols.
appointment booked or action taken
The process completes with a booked appointment, captured information, or appropriate routing - all in under 2 minutes.
Your team is notified
Staff gets instant notifications with full context, so they can follow up on anything that needs personal attention.
In their words
What medical patients ask during new patient intake calls
For a medical practice, a thorough new-patient intake makes the first visit productive. AI captures demographics, insurance, medications, and reason for visit, then texts your forms — so the provider walks in prepared and the front desk isn’t buried in clipboards.
What information do I need for my first visit?
Can I complete new-patient paperwork online beforehand?
Do you accept my insurance?
Should I have my records sent over first?
Hear how it sounds
A real new patient intake call — then try it yourself
See how your AI receptionist speaks with a patient, then enter your number and it'll call you live in seconds.
Prefer to hear it live?
Enter your number and our AI receptionist will call you right now — experience a real medical appointment call firsthand.
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Before vs After
What changes when you add FrontDesk
See the difference AI-powered new patient intake makes for your practice.
Run the numbers
How much front-desk time AI intake saves
Estimate the staff hours you reclaim each month.
Front-desk hours saved per month
Time saved by collecting intake and insurance before the visit.
Illustrative estimate based on typical medical benchmarks. Your numbers will vary.
Key Features
New Patient Intake features for medical practices
Purpose-built capabilities for your practice's specific needs.
24/7 New Patient Intake
AI handles new patient intake around the clock - no gaps, no voicemail, no delays.
Medical Offices-Specific
Configured with medical practices-specific terminology, protocols, and best practices.
Instant Notifications
Your team gets real-time alerts for every completed new patient intake action.
Is this you?
Is FrontDesk right for your medical practice?
If any of these sound familiar, new patient intake with FrontDesk is built for you.
FAQ
New Patient Intake for Medical - Common Questions
Everything you need to know about AI-powered new patient intake for your practice.
The AI gathers essential information including contact details, insurance information, reason for visit, medical history highlights, and preferred appointment times - all customizable to your practice's specific intake requirements.
Yes. All data collected during AI intake calls is encrypted with AES-256, transmitted securely, and stored in HIPAA-compliant systems. We provide a Business Associate Agreement (BAA) with every account.
Yes. After the initial call, the AI can text patients a link to your digital intake forms, allowing them to complete detailed paperwork before their first visit.
When new patients arrive, your staff already has their information pre-populated. This eliminates the 15+ minute check-in process and lets your team focus on welcoming patients, not processing paperwork.
Explore More
More AI use cases for medical practices
Discover other ways FrontDesk can help your practice.
New Patient Intake for other industries
Ready for AI-powered new patient intake?
Stop losing patients and revenue. Let FrontDesk handle new patient intake for your medical practice - 24/7.
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