New Patient Intake
Optometry practices: never miss a patient because of the phone
Your AI receptionist picks up every call, answers optometry-specific questions, and books the appointment — day, night, weekends, and holidays.
The Problem
Why optometry practices need new patient intake
These challenges cost practices thousands in lost revenue every month.
Vision vs medical intake gets muddled
Without capturing both insurances up front, the office books the wrong exam type and untangles it later at the desk.
First-visit paperwork slows everyone
New patients filling forms in the waiting room back up the schedule and delay the exam.
Incomplete history surprises the doctor
Missing medication or medical details surface mid-exam, when they should have been captured on the first call.
The Solution
How FrontDesk handles new patient intake
AI-powered new patient intake built specifically for optometry practices.
patient calls your practice
Whether during business hours or at midnight, the AI answers instantly and begins the new patient intake process.
AI handles the process
Through natural conversation, the AI manages every step of new patient intake specific to your practice's protocols.
appointment booked or action taken
The process completes with a booked appointment, captured information, or appropriate routing - all in under 2 minutes.
Your team is notified
Staff gets instant notifications with full context, so they can follow up on anything that needs personal attention.
In their words
What optometry patients ask during new patient intake calls
New optometry patients want a smooth first exam. AI intake captures vision and medical insurance, reason for visit, and history, then texts your forms — so the office knows whether it’s a routine or medical exam and the patient breezes through check-in.
What should I bring to my first eye exam?
Can I complete the intake forms before I come in?
Do you take both my vision and medical insurance?
Do I need to bring my current glasses or contacts?
Hear how it sounds
A real new patient intake call — then try it yourself
See how your AI receptionist speaks with a patient, then enter your number and it'll call you live in seconds.
Prefer to hear it live?
Enter your number and our AI receptionist will call you right now — experience a real optometry appointment call firsthand.
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Before vs After
What changes when you add FrontDesk
See the difference AI-powered new patient intake makes for your practice.
Run the numbers
How much front-desk time AI intake saves
Estimate the staff hours you reclaim each month.
Front-desk hours saved per month
Time saved by collecting intake and insurance before the exam.
Illustrative estimate based on typical optometry benchmarks. Your numbers will vary.
Key Features
New Patient Intake features for optometry practices
Purpose-built capabilities for your practice's specific needs.
24/7 New Patient Intake
AI handles new patient intake around the clock - no gaps, no voicemail, no delays.
Optometrists-Specific
Configured with optometry practices-specific terminology, protocols, and best practices.
Instant Notifications
Your team gets real-time alerts for every completed new patient intake action.
Is this you?
Is FrontDesk right for your optometry practice?
If any of these sound familiar, new patient intake with FrontDesk is built for you.
FAQ
New Patient Intake for Optometry - Common Questions
Everything you need to know about AI-powered new patient intake for your practice.
The AI gathers essential information including contact details, insurance information, reason for visit, medical history highlights, and preferred appointment times - all customizable to your practice's specific intake requirements.
Yes. All data collected during AI intake calls is encrypted with AES-256, transmitted securely, and stored in HIPAA-compliant systems. We provide a Business Associate Agreement (BAA) with every account.
Yes. After the initial call, the AI can text patients a link to your digital intake forms, allowing them to complete detailed paperwork before their first visit.
When new patients arrive, your staff already has their information pre-populated. This eliminates the 15+ minute check-in process and lets your team focus on welcoming patients, not processing paperwork.
Explore More
More AI use cases for optometry practices
Discover other ways FrontDesk can help your practice.
Missed Call Recovery
for Optometry
After-Hours Answering
for Optometry
Appointment Scheduling
for Optometry
New Patient Intake for other industries
Ready for AI-powered new patient intake?
Stop losing patients and revenue. Let FrontDesk handle new patient intake for your optometry practice - 24/7.
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