AI Receptionist · Urgent Care
Your front desk for new patient intake, on autopilot
FrontDesk answers, schedules, and follows up for urgent care clinics automatically — freeing your team to focus on the patients in front of them.
The Problem
Why urgent care centers need new patient intake
These challenges cost clinics thousands in lost revenue every month.
Walk-in registration creates bottlenecks
Everyone registering at the desk at once during a surge means long lines and frustrated patients.
Incomplete info slows treatment
Missing insurance or history details discovered at intake delay care when speed is the whole point.
Surges overwhelm front-desk intake
During cold-and-flu season, manual registration simply can’t keep pace with the volume walking in.
The Solution
How FrontDesk handles new patient intake
AI-powered new patient intake built specifically for urgent care clinics.
patient calls your center
Whether during business hours or at midnight, the AI answers instantly and begins the new patient intake process.
AI handles the process
Through natural conversation, the AI manages every step of new patient intake specific to your center's protocols.
visit booked or action taken
The process completes with a booked visit, captured information, or appropriate routing - all in under 2 minutes.
Your team is notified
Staff gets instant notifications with full context, so they can follow up on anything that needs personal attention.
In their words
What urgent care patients ask during new patient intake calls
Urgent care thrives on speed, and pre-registration is where it starts. AI captures the patient’s details, insurance, and reason for visit before they arrive, so they’re in your queue and check-in is fast — even when the lobby is full.
Can I pre-register before I come in?
What do I need to bring?
Do you take my insurance?
How long is the wait if I register now?
Hear how it sounds
A real new patient intake call — then try it yourself
See how your AI receptionist speaks with a patient, then enter your number and it'll call you live in seconds.
Prefer to hear it live?
Enter your number and our AI receptionist will call you right now — experience a real urgent care visit call firsthand.
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Before vs After
What changes when you add FrontDesk
See the difference AI-powered new patient intake makes for your clinic.
Run the numbers
How much front-desk time AI intake saves
Estimate the staff hours you reclaim each month.
Front-desk hours saved per month
Time saved by collecting intake and insurance before the visit.
Illustrative estimate based on typical urgent care benchmarks. Your numbers will vary.
Key Features
New Patient Intake features for urgent care clinics
Purpose-built capabilities for your clinic's specific needs.
24/7 New Patient Intake
AI handles new patient intake around the clock - no gaps, no voicemail, no delays.
Urgent Care-Specific
Configured with urgent care centers-specific terminology, protocols, and best practices.
Instant Notifications
Your team gets real-time alerts for every completed new patient intake action.
Is this you?
Is FrontDesk right for your urgent care clinic?
If any of these sound familiar, new patient intake with FrontDesk is built for you.
FAQ
New Patient Intake for Urgent Care - Common Questions
Everything you need to know about AI-powered new patient intake for your clinic.
The AI gathers essential information including contact details, insurance information, reason for visit, medical history highlights, and preferred appointment times - all customizable to your practice's specific intake requirements.
Yes. All data collected during AI intake calls is encrypted with AES-256, transmitted securely, and stored in HIPAA-compliant systems. We provide a Business Associate Agreement (BAA) with every account.
Yes. After the initial call, the AI can text patients a link to your digital intake forms, allowing them to complete detailed paperwork before their first visit.
When new patients arrive, your staff already has their information pre-populated. This eliminates the 15+ minute check-in process and lets your team focus on welcoming patients, not processing paperwork.
Explore More
More AI use cases for urgent care clinics
Discover other ways FrontDesk can help your clinic.
Missed Call Recovery
for Urgent Care
After-Hours Answering
for Urgent Care
Appointment Scheduling
for Urgent Care
New Patient Intake for other industries
Ready for AI-powered new patient intake?
Stop losing patients and revenue. Let FrontDesk handle new patient intake for your urgent care clinic - 24/7.
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