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Your provider schedule

Providers get a My Schedule screen near the top of the left navigation that shows only their own appointments, not the whole practice calendar. Three counters sit at the top: Today, This Week and Pending Confirm (this week's appointments from today on that are still marked pending). Below, the selected day's appointments are grouped into Morning, Afternoon and Evening, each with the time, length, patient, service, any notes and a status tag. Use the arrows to change day and Today to jump back. Under Quick Actions, View Full Schedule and Block Time Off open the Calendar, Manage Availability opens the Providers page where you set your hours, weekly breaks and time off (which can repeat), and Email me my calendar link sends your private calendar-subscribe link, with steps for Google Calendar, Apple Calendar and Outlook. Once you have a link, it also shows under Calendar Sync to click and copy.

Updated October 24, 20262 min read

If you're a provider, My Schedule shows just your own day, without the rest of the practice's calendar. Find it near the top of the left navigation.

Your day at a glance

Three counters sit at the top:

CounterWhat it means
TodayYour appointments today
This WeekYour appointments this week (Sunday to Saturday)
Pending ConfirmThis week's appointments from today on that are still marked pending (not yet confirmed)

Read your appointments

The selected day's appointments are grouped into Morning, Afternoon and Evening. Each shows the time, length, patient, service, any notes and a status tag.

Use the arrows to move between days and Today to jump back.

Subscribe from your own calendar

To see your FrontDesk appointments in your personal calendar, click Email me my calendar link under Quick Actions. The email has a subscribe button and the steps for Google Calendar, Apple Calendar and Outlook. Once you have a link, it also shows under Calendar Sync on My Schedule; click it to copy.

New clinicians get that email automatically when they accept their team invite. An admin can also send it from the Providers page in Settings (named after your practice's terminology) with the envelope icon on the provider's row.

Keep this link private. Anyone who has it can see your schedule. Don't post or share it.

More about subscribe links: Calendar feeds.

Set your hours, breaks and time off

Manage Availability under Quick Actions opens the Providers page. Click your weekly hours on your row to open Manage Availability for yourself:

  • Weekly Schedule (for the location you're in): your start and end time each day, and + Add break for a standing break such as lunch. Name it, set its times inside your hours, and use Same breaks every working day to copy it to your other working days. Click Save Schedule.
  • Time Off: Add Time Off for days or hours away, with a reason. Repeats (Every week, Every 2 weeks or Every month) brings the same days back until you delete the entry, for example every other Friday. Time off applies at every location.

Clients and the AI can't book you during a break or time off, every week. Both show in your column on the calendar's Day view. Time off doesn't cancel visits already booked: to cancel the visits in a stretch you're away and email clients who message you, use Out of office on the calendar (Block Time Off opens the Calendar).

You can change your own hours when your login is linked to your provider profile; an owner, admin or practice manager can change anyone's. Everyone else sees them read-only. Full details: Add providers and doctors.

Good to know

  • It's read-only. To book, reschedule or block time, use View Full Schedule, which opens the Calendar.
  • Manage Availability opens the Providers page, where your weekly hours, breaks and time off are set (see above).
  • Don't see My Schedule? It shows only for logins linked to a provider record. Ask an owner or admin; see Add providers and doctors.

Frequently asked questions

How is My Schedule different from the Calendar?
My Schedule shows only your own appointments in a simple daily list, for providers who just want to see their day. The Calendar shows the whole practice across every provider, with booking, drag-to-reschedule and filters.
Who sees My Schedule?
Team members who sign in as a provider, meaning their login is linked to a provider record (clinicians invited to the team as a provider). It appears as My Schedule near the top of the left navigation for them.
Can I see my FrontDesk appointments in Google or Apple Calendar?
Yes. Click Email me my calendar link on My Schedule. The email has a subscribe button and the steps for Google Calendar, Apple Calendar and Outlook. Once you have a link it also shows under Calendar Sync, where one click copies it. Keep the link private: anyone with it can see your schedule.
What does Pending Confirm count?
Your appointments from today through Saturday whose status is still pending, meaning the patient hasn't confirmed yet. Earlier days of the week aren't counted: a visit that has already passed isn't waiting on a confirmation. Today is your practice's day, in the location's time zone.
How do I add a lunch break or a regular day off to my schedule?
Click Manage Availability under Quick Actions, then click your weekly hours on your row. On Weekly Schedule, click + Add break under a working day, name it (for example Lunch), set its times, and click Save Schedule; Same breaks every working day copies it to your other working days. For a regular day off, open Time Off → Add Time Off, pick the day, and set Repeats to Every week, Every 2 weeks or Every month. Clients and the AI can't book you in a break or time off, and both show on the calendar's Day view.
Can I change my own hours?
Yes, when your login is linked to your provider profile. An owner, admin or practice manager can change them too. Anyone else sees them read-only.

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