The Calendar is the home screen for your schedule — everything the AI books, everything your team books, and everything synced from your EHR shows up here in real time. Open it from Schedule in the left navigation (clicking Schedule takes you straight to the Calendar).
Switch views
Use the view selector in the toolbar to change how much you see:
| View | Best for |
|---|---|
| Day | Working a single day — every provider as a column, hour by hour |
| Week | Seeing the shape of the week and spotting open time |
| Month | A high-level overview and jumping to a specific date |
Use the ← / → arrows to move between days (or weeks/months), and Today to jump back to the current date. The mini calendar lets you jump to any date quickly.
Book a new appointment
- Click New appointment (or click an empty slot in day view).
- Pick the patient — search existing patients or add a new one.
- Choose the service, provider, date, and time.
- Save. The patient gets a confirmation, and the appointment appears on the calendar immediately.
Reschedule and edit
- Drag to reschedule — grab an appointment and drop it on a new time or provider column. FrontDesk asks you to confirm, warns you about conflicts, and notifies the patient.
- Open to edit — click an appointment to change its service, provider, time, status, or notes.
- Cancel — open the appointment and cancel it; the patient is notified and the slot frees up (and can trigger a waitlist offer).
EHR-synced appointments (for example athenahealth) reschedule and cancel straight in your EHR, with a matching copy kept in FrontDesk.
Filter what you see
- Providers — narrow the calendar to one or more providers.
- Unconfirmed — show only appointments the patient hasn't confirmed yet, so you can follow up. For full status tracking, see Track and confirm appointments.
- Location — on multi-location accounts, switch which location's schedule you're viewing.
Import, export, and print
- Import — bring in appointments from a CSV (useful when migrating from another system).
- Export — download the current view as a CSV.
- Print — print a clean day sheet for the front desk.
Good to know
- Everything lands here. AI-booked, online-booked, hand-booked, and EHR-synced appointments all appear on the same calendar.
- Provider hours and time off are shown, so you book into real availability.
- Confirmations, reminders, and the waitlist all work off what's on this calendar — keep it accurate and the rest runs itself.