FrontDesk + Acuity Scheduling: Voice-Powered Booking for Your Business
Extend Acuity Scheduling's intake forms and online booking to the phone channel. FrontDesk's AI receptionist books appointments, collects intake information, and manages your Acuity calendar through natural conversation.
How FrontDesk Works with Acuity Scheduling
Acuity Scheduling (by Squarespace) is known for its powerful intake forms and customizable booking flows. FrontDesk brings that same experience to phone callers — collecting custom intake data, respecting your booking rules, and scheduling directly into Acuity without any staff involvement.
Our integration commitment
FrontDesk will make Acuity Scheduling one of our deepest integrations. Once live, FrontDesk will have full read/write access to your Acuity Scheduling schedule, patient records, and availability — so your AI receptionist can book, reschedule, and update everything automatically.
What's Supported
Connecting Acuity Scheduling Will Take 4 Easy Steps
Connect Acuity
Link your Acuity Scheduling account to FrontDesk with a one-click OAuth authorization.
Import Appointment Types
FrontDesk pulls in your Acuity appointment types, durations, intake questions, and provider assignments automatically.
Configure Intake Collection
Map Acuity intake form fields to FrontDesk voice prompts so the AI asks the right questions during every call.
Activate
Forward your phone line and FrontDesk starts booking into Acuity with full intake data collection on every call.
Why Acuity Scheduling + FrontDesk
Intake Forms Over the Phone
Acuity's custom intake forms work great online — FrontDesk brings them to voice. The AI asks each question naturally and submits the completed form with the booking.
Package & Subscription Support
FrontDesk understands Acuity packages and class credits, helping callers book sessions against their existing prepaid packages.
Time Zone Intelligence
Acuity handles time zone conversion and FrontDesk inherits that logic, so callers booking across time zones always see correct availability.
Squarespace Synergy
If you run your website on Squarespace, FrontDesk + Acuity gives you a unified online and phone booking experience with zero extra setup.
Acuity Scheduling Integration FAQ
Yes — FrontDesk reads your Acuity intake form fields and asks those same questions during the phone call. Responses are submitted with the appointment, exactly as if the client booked online.
Yes. FrontDesk can check a caller's remaining sessions in a prepaid package and book against them through the Acuity API.
FrontDesk integrates with Acuity Growing, Powerhouse, and Enterprise plans. The Emerging plan does not include API access needed for the integration.
FrontDesk can inform callers about pricing and direct them to your Acuity payment link for deposit collection. Full voice-based payment processing is on our roadmap.
FrontDesk respects all Acuity scheduling rules including buffer times between appointments, daily booking limits, and minimum advance notice settings.
Want Acuity Scheduling integration?
The Acuity Scheduling integration is coming soon. Start your free trial today and we'll let you know the moment it's ready.
Setup in 10 minutes•Cancel anytime