FrontDesk + Cerbo: Elevate Your Patient Experience
Connect Cerbo's specialized EHR with FrontDesk's AI receptionist for effortless scheduling, patient management, and 24/7 availability — designed for boutique and wellness practices.
How FrontDesk Works with Cerbo
Cerbo is the go-to EHR for concierge medicine, functional medicine, and medical spas. FrontDesk integrates with Cerbo's scheduling and patient management modules to handle appointments, answer service questions, and manage intake — all through natural voice AI.
What's Supported
Connect Cerbo in 4 Easy Steps
Authorize FrontDesk
Connect FrontDesk via Cerbo's API settings. One-click OAuth authorization keeps your credentials secure.
Import Services
FrontDesk pulls your providers, service menu, and availability rules from Cerbo automatically.
Train Your AI
Customize how FrontDesk describes your services, handles pricing questions, and captures new patient information.
Go Live
Forward your practice phone and let FrontDesk handle calls with full Cerbo integration.
Why Cerbo + FrontDesk
Service Menu Expertise
FrontDesk learns your complete Cerbo service catalog and can describe treatments, procedures, and packages to callers in detail.
Premium Patient Experience
Concierge and boutique practices need white-glove service. FrontDesk delivers personalized, warm interactions that match your brand.
Intake Form Automation
FrontDesk can trigger Cerbo intake forms after booking and follow up with patients who haven't completed them before their appointment.
Membership Management
For concierge and membership-based practices, FrontDesk understands patient tiers and can answer questions about their plan.
“Our med spa runs on Cerbo, and FrontDesk made it feel like we have a full-time receptionist who actually understands our services. Bookings are up 30%.”
Cerbo Integration FAQ
Absolutely. FrontDesk is built for the high-touch service that concierge patients expect. It answers warmly, knows patient history, and can handle complex scheduling with multiple service types.
Yes — FrontDesk learns your full Cerbo service menu and can describe treatments, answer pricing questions, explain preparation instructions, and book the right appointment type.
FrontDesk complements the portal by handling voice channel — patients who prefer to call get the same seamless experience as those using the portal online.
FrontDesk doesn't access lab results directly (for safety), but it can let patients know when results are available and schedule follow-up appointments with their provider.
FrontDesk is fully HIPAA compliant. We sign BAAs, encrypt all data, and follow strict access controls. Cerbo data is only accessed during active call handling.
Ready to connect Cerbo?
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