FrontDesk + AdvancedMD: AI-Powered Front Desk for Your Practice
Connect your AdvancedMD practice management and EHR with FrontDesk AI to automatically book appointments, look up patient records, and answer every call — day or night.
How FrontDesk Works with AdvancedMD
AdvancedMD is a cloud-based practice management, EHR, and medical billing platform used across independent practices, specialty groups, and billing companies. FrontDesk connects to AdvancedMD so your AI receptionist can check real-time provider availability, book and reschedule appointments, recognize returning patients, and keep your schedule full — all through natural voice conversations, without adding work for your front desk.
Built for the AdvancedMD PM + EHR + Billing Stack
AdvancedMD is unusual in bundling practice management, clinical EHR, and medical billing in one cloud suite — which means the front desk juggles scheduling, eligibility, and patient balances all day. FrontDesk takes the phone off their plate so those workflows keep moving without callbacks piling up.
- Independent practices: AI answers, books, and reschedules into the AdvancedMD scheduler so a lean front desk never misses a new-patient call.
- Billing companies & RCM firms: For groups managing many practices in AdvancedMD, FrontDesk covers inbound patient calls per-location without extra headcount.
- Eligibility-aware: FrontDesk reads insurance on file and can lean on AdvancedMD eligibility so callers get accurate answers before they arrive.
What's Supported
Connecting AdvancedMD Will Take 4 Easy Steps
Connect AdvancedMD
Connect your AdvancedMD account with secure cloud-to-cloud API credentials. Our setup wizard walks you through each step.
Auto-Import Configuration
FrontDesk detects your providers, locations, appointment types, and scheduling rules from AdvancedMD automatically.
Configure AI Responses
Set booking rules, new-patient protocols, and custom greetings. FrontDesk learns your practice workflows.
Go Live
Forward or port your phone number to FrontDesk. Your AI receptionist starts answering immediately with full AdvancedMD access.
Why AdvancedMD + FrontDesk
Answer Every Call, Day or Night
24/7 AI books appointments straight into the AdvancedMD scheduler, even after hours and during peak call volume.
Recognize Returning Patients
FrontDesk looks callers up in AdvancedMD and greets them by name with context from their chart.
Protect Your Collections
Fewer no-shows and cleaner scheduling feed AdvancedMD’s billing engine more complete, on-time claims.
Scale Without Adding Staff
Offload routine scheduling and phone triage — ideal for lean front desks and billing companies managing many practices.
“We run everything through AdvancedMD, so an AI receptionist that books straight into our schedule is exactly what we needed. Signing up for early access was a no-brainer.”
AdvancedMD Integration FAQ
An AdvancedMD integration is on our roadmap. FrontDesk connects via AdvancedMD’s cloud API for real-time appointment booking and patient lookup. Start a free trial and we’ll notify you the moment it’s live.
Your AI receptionist will check live availability, book and reschedule appointments, recognize returning patients, and sync demographics — all directly with AdvancedMD.
FrontDesk only writes the appointment bookings and updates you authorize. Every change is logged and reviewable in your FrontDesk dashboard, so you stay in control.
Yes — FrontDesk supports multi-provider, multi-location AdvancedMD groups, with per-location greetings, hours, and booking rules.
Yes. All data is encrypted in transit and at rest. FrontDesk is HIPAA compliant with signed BAAs and only retains PHI as needed for active calls.
Start your free trial and let us know you use AdvancedMD. We prioritize integrations by demand and will reach out as soon as it’s ready.
Want AdvancedMD integration?
The AdvancedMD integration is coming soon. Start your free trial today and we'll let you know the moment it's ready.
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