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Home / Integrations / Boulevard
PMS Integration

FrontDesk + Boulevard: Luxury Reception, On Autopilot

Boulevard powers the most modern salons, spas, and med spas. FrontDesk adds a 24/7 AI receptionist that books services, handles deposits, and manages client communication — fully synced to Boulevard.

FD
Connected · Real-time sync active
Integration Overview

How FrontDesk Works with Boulevard

High-end salons and spas need a reception experience as polished as their services. FrontDesk integrates with Boulevard to provide a 24/7 AI receptionist that books services, manages provider preferences, handles deposits, and keeps your client communication consistent and on-brand.

Feature Compatibility

What's Supported

Feature
Status
Details
Appointment Sync
Real-time sync with Boulevard booking calendar
Patient Lookup
Lookup clients by name, phone, or email
Real-Time Availability
Live provider, room, and resource availability
Insurance Verification
Not applicable for most salon/spa services
Automated Reminders
Booking confirmations and rebooking reminders
Two-Way Data Sync
Client profiles, appointments, and service history sync both ways
Custom Fields Mapping
Map custom Boulevard services, add-ons, and packages
Multi-Location Support
Multi-location salon and spa groups fully supported
Quick Setup

Connect Boulevard in 4 Easy Steps

1

Connect Boulevard

Authorize FrontDesk through Boulevard's integration marketplace.

2

Import Services & Providers

FrontDesk pulls in services, providers, rooms, packages, and pricing from Boulevard.

3

Configure Brand Voice

Customize your AI receptionist's greeting, tone, and brand vocabulary to match your spa's identity.

4

Go Live

Route calls to FrontDesk and start booking into Boulevard with full luxury polish.

Benefits

Why Boulevard + FrontDesk

Provider Preference Aware

Returning clients can request their favorite stylist or aesthetician — FrontDesk knows their history from Boulevard and books accordingly.

Service Add-On Upsell

FrontDesk can offer relevant add-ons (gloss, scalp treatment, dermaplane) at booking time, just like a great human receptionist.

Deposit & Cancellation Policy Aware

FrontDesk explains your deposit and cancellation policies clearly during booking, reducing no-shows.

Med Spa Compliant

For med spa locations, FrontDesk handles consult requirements and pre-treatment instructions appropriately.

Our brand is everything. FrontDesk sounds as polished as our spa. Clients can't tell it's AI and we've booked 60+ appointments a week through it.
Tara Lin
Maison Bloom Med Spa · Beverly Hills, CA
Frequently Asked Questions

Boulevard Integration FAQ

Yes — FrontDesk's voice and language are fully customizable to match your brand. Many luxury spas customize the AI to match their on-brand experience.

Yes — FrontDesk can take deposits during booking using Boulevard's payment infrastructure.

Absolutely. FrontDesk handles med spa consult workflows, treatment-specific prep instructions, and provider routing for nurse vs MD vs aesthetician services.

Multi-location Boulevard accounts get unified phone handling with smart location routing based on caller preference and availability.

Most Boulevard accounts are live in under 20 minutes via the marketplace integration.

Ready to connect Boulevard?

Start your free trial and integrate Boulevard with FrontDesk in minutes.

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