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Home / Integrations / Elation Health
EHR Integration

FrontDesk + Elation Health: AI Reception for Primary Care

Pair Elation Health with FrontDesk’s AI receptionist so your primary care practice books visits and answers every patient call around the clock.

Front Desk logo
Coming Soon · On our integration roadmap
Integration Overview

How FrontDesk Works with Elation Health

Elation Health is a clinical-first EHR built for independent and primary care practices, known for its collaborative documentation and focus on the physician-patient relationship. FrontDesk adds the phone layer: an AI receptionist that reads your Elation schedule, recognizes patients, books visits by provider and type, and handles after-hours calls — so independent practices get 24/7 coverage without adding front-desk staff.

Why It Fits

Built for Independent Primary Care

  • Physician-first workflows: Like Elation, FrontDesk keeps the focus on the patient relationship — handling the phones so clinicians and staff stay present with patients.
  • Lean front desk: Independent practices run lean. FrontDesk covers reception without the cost of additional staff, booking straight into Elation.
  • API connection: FrontDesk connects to Elation through a secure API for real-time scheduling and patient lookup.
Feature Compatibility

What's Supported

Feature
Status
Details
Appointment Sync
Book, reschedule, and cancel visits synced with the Elation scheduler
Patient Lookup
Search Elation patients by name, DOB, or phone number
Real-Time Availability
Live provider availability from the Elation calendar
Insurance Verification
Insurance on file surfaced; new details captured for staff review
Automated Reminders
Complement Elation reminders with AI-powered calls and texts
Two-Way Data Sync
Appointments and demographics sync both directions via the Elation API
Custom Fields Mapping
Standard fields mapped; advanced Elation fields on request
Multi-Location Support
Solo, group, and multi-location primary care practices supported
How It Will Work

Connecting Elation Health Will Take 4 Easy Steps

1

Connect Elation Health

Authorize FrontDesk through Elation’s API. Secure connection managed through your Elation admin settings.

2

Import Practice Data

FrontDesk imports your Elation providers, visit types, locations, and scheduling rules automatically.

3

Configure Workflows

Define scheduling rules, new-patient intake, triage handling, and escalation paths to match your practice.

4

Go Live

Forward your practice phone and FrontDesk starts handling calls with full Elation access.

Benefits

Why Elation Health + FrontDesk

Reception Without the Overhead

Independent practices get full phone coverage without hiring, with every booking flowing into Elation.

Keep Clinicians Focused

FrontDesk answers routine scheduling calls so your clinical team stays present with the patients in front of them.

Never a Missed Visit

Patients calling to schedule get booked instantly into Elation, even when the office is busy or closed.

Cover Every Hour

After hours and weekends, FrontDesk keeps answering — booking next-day visits into Elation automatically.

As a solo primary care practice, I can’t staff a full front desk. An AI receptionist that books directly into Elation lets me offer 24/7 phone access without the payroll.
Dr. Priya Anand
Anand Primary Care · Austin, TX
Frequently Asked Questions

Elation Health Integration FAQ

An Elation Health integration is on our roadmap. FrontDesk connects through Elation’s API for real-time booking and patient lookup. Start a free trial and we’ll notify you the moment it’s live.

Yes. FrontDesk is built to give lean, independent practices full phone coverage without adding staff, with bookings flowing straight into Elation.

FrontDesk understands your Elation visit types and books each to the correct provider with the right duration and scheduling rules.

FrontDesk reads and writes only the appointment and patient contact operations you authorize, and every change is logged for review.

Yes. All data is encrypted in transit and at rest, and we provide a data protection agreement for your practice records.

Start your free trial and let us know you use Elation Health. We prioritize integrations by demand and will reach out as soon as it’s ready.

Want Elation Health integration?

The Elation Health integration is coming soon. Start your free trial today and we'll let you know the moment it's ready.

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