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Home / Integrations / eVetPractice
PMS Integration

FrontDesk + eVetPractice: Cloud-Native AI Reception for Modern Vet Clinics

Two cloud-first platforms, one seamless experience. FrontDesk connects to eVetPractice's cloud API to schedule appointments, look up pet records, and answer calls around the clock — no on-premise hardware required.

FD
Connected · Real-time sync active
Integration Overview

How FrontDesk Works with eVetPractice

eVetPractice is a modern, cloud-based veterinary practice management system built for flexibility and remote access. FrontDesk's cloud-to-cloud integration means instant connectivity with no bridge agents or server installs — just connect your account and your AI receptionist has real-time access to schedules, client records, and practice settings.

Feature Compatibility

What's Supported

Feature
Status
Details
Appointment Sync
Cloud API integration for instant appointment creation, modification, and cancellation
Patient Lookup
Search clients and patients by name, phone, email, pet name, or record number
Real-Time Availability
Live scheduling availability from eVetPractice's cloud calendar
Insurance Verification
Read pet insurance on file in eVetPractice; new policy intake handled by FrontDesk
Automated Reminders
Sync vaccination, wellness, and recall reminders from eVetPractice records
Two-Way Data Sync
Full bi-directional sync — appointments, notes, and client data flow seamlessly between systems
Custom Fields Mapping
Species, breed, weight, and all custom eVetPractice fields mapped to FrontDesk prompts
Multi-Location Support
Native multi-location support through eVetPractice's cloud architecture
Quick Setup

Connect eVetPractice in 4 Easy Steps

1

Connect eVetPractice

Enter your eVetPractice API credentials in the FrontDesk dashboard. Cloud-to-cloud — no software to install.

2

Auto-Detect Configuration

FrontDesk scans your eVetPractice account to import providers, appointment types, species settings, and scheduling rules.

3

Customize AI Behavior

Set triage protocols, new client intake preferences, species-specific booking rules, and after-hours routing.

4

Go Live

Forward your practice phone and start receiving AI-handled calls with full eVetPractice integration immediately.

Benefits

Why eVetPractice + FrontDesk

Cloud-to-Cloud Speed

No bridge agents, no server installs, no IT headaches. Two cloud platforms connect instantly for the fastest setup of any veterinary PMS integration.

Access From Anywhere

eVetPractice is built for remote access, and so is FrontDesk. Monitor AI call activity and review bookings from any device, anywhere.

Automatic Updates

Both eVetPractice and FrontDesk update automatically in the cloud. Your integration stays current without manual patches or version upgrades.

Multi-Species Intelligence

FrontDesk reads eVetPractice species and breed data to ask the right questions and book the correct appointment type and duration every time.

We switched to eVetPractice for the cloud flexibility, and FrontDesk was the perfect add-on. Setup was 10 minutes, and our phones are covered 24/7 now — including holidays.
Dr. Amanda Reeves
Coastal Paws Veterinary · Charleston, SC
Frequently Asked Questions

eVetPractice Integration FAQ

Most practices are live in under 15 minutes. Since both platforms are cloud-based, there's no software to install — just connect your API credentials and FrontDesk auto-configures.

Yes — bookings made through FrontDesk appear in eVetPractice's mobile app just like any other appointment. Your team can manage everything on the go.

Absolutely. FrontDesk reads your eVetPractice species configuration and books accordingly — dogs, cats, birds, reptiles, equine, and any custom species types you've set up.

All data between FrontDesk and eVetPractice is encrypted in transit (TLS 1.2+) and at rest. FrontDesk follows veterinary data protection best practices with signed data protection agreements.

FrontDesk can read recent visit history and open reminders to provide context during calls — for example, telling a pet owner when their dog's last rabies vaccine was administered.

Ready to connect eVetPractice?

Start your free trial and integrate eVetPractice with FrontDesk in minutes.

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