PMS Integration

FrontDesk + ezyVet: Modern Cloud Reception for Modern Vets

ezyVet powers progressive veterinary practices around the world. FrontDesk adds a 24/7 AI receptionist that speaks "vet" — species-aware booking, emergency triage, and seamless ezyVet sync.

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Connected · Real-time sync active

Integration Overview

How FrontDesk Works with ezyVet

ezyVet is a cloud-native veterinary practice management system trusted by clinics in 14+ countries. FrontDesk integrates with ezyVet to handle every client call — scheduling, patient history lookup, vaccination reminders, and emergency routing.

Feature Compatibility

What's Supported

Feature

Status

Details

Appointment Sync

Real-time bi-directional sync with ezyVet calendar

Patient Lookup

Search by client name, pet name, phone, or microchip

Real-Time Availability

Live availability per vet, species, and appointment type

Insurance Verification

Read pet insurance on file; verification routed to staff

Automated Reminders

Vaccination, wellness, and follow-up reminders synced from ezyVet

Two-Way Data Sync

Appointments, client/patient data, and notes sync both ways

Custom Fields Mapping

Map custom ezyVet species, breeds, and visit type fields

Multi-Location Support

Multi-clinic and corporate ezyVet groups fully supported

Quick Setup

Connect ezyVet in 4 Easy Steps

Connect ezyVet

Authorize FrontDesk through ezyVet's API integration. Cloud-to-cloud, no install required.

Import Vets & Services

FrontDesk pulls in vets, technicians, services, species, and appointment types from ezyVet.

Configure Triage Rules

Set emergency protocols, after-hours routing, ER partner referrals, and species-specific workflows.

Go Live

Forward your phone number and FrontDesk starts booking into ezyVet within minutes.

Benefits

Why ezyVet + FrontDesk

Species & Breed Awareness

FrontDesk asks about species and breed and books the right appointment type, duration, and equipment requirements in ezyVet.

Emergency Triage

Calls indicating poisoning, trauma, or acute distress are immediately routed to your emergency protocol — never queued.

Multi-Pet Households

FrontDesk handles families with multiple pets and books appointments accordingly without confusion.

International-Ready

Works in any country ezyVet supports — including time zones, currencies, and localized terminology.

“ezyVet runs our clinic. FrontDesk runs our phones. The integration is seamless and our team has stopped working through lunch.”

Dr. Sarah Whitmore, DVM

Highland Veterinary Clinic · Auckland, NZ

Frequently Asked Questions

ezyVet Integration FAQ

Yes — ezyVet is used globally and FrontDesk supports international time zones, languages, and localized data residency where required.

Absolutely. FrontDesk routes exotic, avian, and reptile cases to vets with the appropriate specializations as configured in ezyVet.

FrontDesk recognizes emergency keywords and signals (hit by car, ingested toxin, seizure, etc.) and immediately follows your defined protocol — live transfer or ER referral.

Yes — if your ezyVet config includes boarding or grooming services, FrontDesk can book them alongside medical appointments.

Most practices are live in under 15 minutes. Both platforms are cloud-based with no install required.

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