FrontDesk + Greenway Health: Smarter Reception for Ambulatory Practices
Pair Greenway Health with FrontDesk’s AI receptionist so your practice books appointments and answers every patient call around the clock.
How FrontDesk Works with Greenway Health
Greenway Health powers ambulatory practices with its Intergy and Prime Suite EHR and practice management platforms across primary care and specialty groups. FrontDesk adds the phone layer: an AI receptionist that reads your Greenway schedule, recognizes patients, books appointments by provider and visit type, and handles after-hours calls — giving your practice 24/7 coverage with full EHR awareness.
Made for Intergy and Prime Suite Practices
- Ambulatory workflows: FrontDesk understands office-visit scheduling, referrals, and multispecialty coordination the way Greenway practices run day to day.
- Intergy and Prime Suite: Whether your practice runs Intergy or Prime Suite, FrontDesk reads availability and books to the correct provider and visit type.
- Secure connection: FrontDesk connects to your Greenway environment through a secure, logged integration.
What's Supported
Connecting Greenway Health Will Take 4 Easy Steps
Connect Greenway Health
Provide your Greenway integration credentials. Our team configures the secure connection to your Intergy or Prime Suite environment.
Import Practice Data
FrontDesk imports your Greenway providers, appointment types, locations, and scheduling templates automatically.
Configure Workflows
Define scheduling rules, new-patient intake, referral routing, and escalation paths to match your practice operations.
Go Live
Forward your practice phone and FrontDesk starts handling calls with full Greenway access.
Why Greenway Health + FrontDesk
Ambulatory Focus
Both Greenway and FrontDesk are built for ambulatory workflows, so the integration understands office-visit scheduling and multispecialty coordination.
Never a Missed Booking
Patients calling to schedule get booked instantly into Greenway, even when your front desk is busy in the office.
Referral Capture
FrontDesk captures referral details during calls and syncs them to Greenway, so new referrals don’t get lost in voicemail.
Cover Every Hour
After hours and weekends, FrontDesk keeps answering — triaging and booking next-day visits into Greenway.
“Our front desk was drowning in calls between patients. Having an AI receptionist book appointments straight into Greenway has given our team back hours every day.”
Greenway Health Integration FAQ
A Greenway Health integration is on our roadmap, supporting both Intergy and Prime Suite. FrontDesk connects through a secure link for real-time booking and patient lookup. Start a free trial and we’ll notify you the moment it’s live.
We are building support for Greenway’s Intergy and Prime Suite EHR and practice management platforms across cloud and hosted deployments.
Yes. FrontDesk understands different visit types by specialty and books into the correct provider schedule with appropriate durations and resources.
FrontDesk reads and writes only the appointment and patient contact operations you authorize, and every change is logged for review.
Yes. All data is encrypted in transit and at rest, and we provide a data protection agreement for your practice records.
Start your free trial and let us know you use Greenway Health. We prioritize integrations by demand and will reach out as soon as it’s ready.
Want Greenway Health integration?
The Greenway Health integration is coming soon. Start your free trial today and we'll let you know the moment it's ready.
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