FrontDesk + Kareo: AI-Powered Front Desk for Independent Practices
Integrate Kareo's (now Tebra) cloud EHR and billing platform with FrontDesk's AI receptionist for seamless appointment booking, patient identification, and always-on phone coverage.
How FrontDesk Works with Kareo
Kareo, now part of Tebra, is a leading cloud platform for independent medical practices combining EHR, billing, and patient engagement. FrontDesk integrates with Kareo's scheduling and patient management modules to answer calls, book appointments, and look up records — giving independent practices the same phone experience as large health systems.
What's Supported
Connect Kareo in 4 Easy Steps
Connect Kareo Account
Authorize FrontDesk through Kareo's API settings. Secure OAuth connection — no passwords shared.
Import Practice Data
FrontDesk imports your Kareo providers, appointment types, locations, and scheduling preferences automatically.
Configure AI Workflows
Set booking rules, new patient intake flows, insurance capture preferences, and after-hours behavior.
Go Live
Forward your practice phone number and FrontDesk starts handling calls with full Kareo integration.
Why Kareo + FrontDesk
Independent Practice Champion
Kareo and FrontDesk are both built for independent practices. Together they give your office the technology of a large group without the overhead.
Billing Workflow Support
FrontDesk captures complete patient and insurance information during calls, reducing Kareo billing claim rejections caused by missing or incorrect data.
Kareo Engage Enhancement
FrontDesk adds AI-powered voice calling to Kareo Engage's text and email capabilities, creating a complete patient communication layer.
Revenue Growth
Independent practices using FrontDesk with Kareo report capturing 20-30% more new patient appointments by never missing a call.
“As an independent practice, every missed call is lost revenue. FrontDesk plugged into our Kareo system in ten minutes and now we book patients around the clock.”
Kareo Integration FAQ
Yes — FrontDesk integrates with the Kareo/Tebra platform regardless of which branding your account uses. The underlying API is the same.
FrontDesk captures patient demographics and insurance details during calls, which sync to Kareo to support cleaner claims. It doesn't process billing directly.
FrontDesk handles inbound phone calls while Kareo Engage manages automated text and email outreach. They complement each other for full patient communication coverage.
Yes — FrontDesk is ideal for new practices. It gives you professional phone handling from day one without needing to hire a receptionist.
FrontDesk can schedule telehealth appointments in Kareo and send patients the video visit link. It integrates with Kareo's telehealth scheduling just like in-person visits.
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