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COMMUNICATION Integration
FrontDesk + Klara: Voice AI + HIPAA Messaging
Klara handles secure patient messaging. FrontDesk handles voice. Together they cover every patient touchpoint securely.
FD
Connected · Real-time sync active
Integration Overview
How FrontDesk Works with Klara
FrontDesk works alongside Klara to provide AI voice handling while Klara continues handling secure messaging and patient communications.
Feature Compatibility
What's Supported
Feature
Status
Details
Appointment Sync
Sync with your underlying PMS or EHR
Patient Lookup
Lookup patients via PMS/EHR
Real-Time Availability
Live availability
Insurance Verification
Read insurance; new plans flagged
Automated Reminders
Coordinate with Klara messaging
Two-Way Data Sync
Bi-directional sync
Custom Fields Mapping
PMS custom fields supported
Multi-Location Support
Multi-location supported
Quick Setup
Connect Klara in 4 Easy Steps
1
Connect PMS/EHR
FrontDesk connects to your underlying system.
2
Coordinate with Klara
Set rules to prevent duplicate communications.
3
Go Live
Voice handled by FrontDesk; secure messaging by Klara.
Benefits
Why Klara + FrontDesk
HIPAA-Grade Voice + Text
Both platforms HIPAA compliant — full secure communication coverage.
No Duplicate Messages
Smart coordination across channels.
Multi-Specialty
Works wherever Klara is used.
Quick Setup
Under 30 minutes.
“Klara for secure messaging, FrontDesk for voice. Both HIPAA, both AI, both essential.”
Sharma Internal Medicine · Atlanta, GA
Frequently Asked Questions
Klara Integration FAQ
Yes — both platforms.
Under 30 minutes.
No — complementary.
Yes.
Yes.
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