FrontDesk + Modento: Complete Patient Engagement Stack
Modento handles your patient texting, forms, and reviews. FrontDesk handles your phone calls. Together they create a seamless modern patient experience.
How FrontDesk Works with Modento
FrontDesk works alongside Modento (texting, forms, reviews) to give dental practices complete patient engagement coverage — phone, text, online, and in-office.
What's Supported
Connect Modento in 4 Easy Steps
Connect PMS via Modento
Use existing Modento PMS connection or set up direct sync.
Configure Coordination
Set rules for phone vs text fallback, deduplication, and channel preference.
Go Live
Phone calls go to FrontDesk, texts and forms stay in Modento.
Why Modento + FrontDesk
Complementary, Not Competitive
Modento and FrontDesk together cover every patient touchpoint.
No Duplicate Reminders
Smart coordination prevents patients from getting double-messaged.
Unified Patient History
Calls and texts both visible in unified patient timeline.
Best of Both Worlds
Best-in-class engagement (Modento) + best-in-class voice AI (FrontDesk).
“Modento is amazing for texting and forms but we still missed phone calls. Adding FrontDesk closed that gap completely.”
Modento Integration FAQ
No — FrontDesk handles voice while Modento handles texting, forms, and reviews. They're complementary.
No — smart coordination prevents duplicate reminders across channels.
Yes.
Under 30 minutes if Modento is already connected to your PMS.
Yes.
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