FrontDesk + Modento: Complete Patient Engagement Stack
Modento handles your patient texting, forms, and reviews. FrontDesk handles your phone calls. Together they create a seamless modern patient experience.
How FrontDesk Works with Modento
FrontDesk works alongside Modento (texting, forms, reviews) to give dental practices complete patient engagement coverage — phone, text, online, and in-office.
Our integration commitment
FrontDesk will make Modento one of our deepest integrations. Once live, FrontDesk will have full read/write access to your Modento schedule, patient records, and availability — so your AI receptionist can book, reschedule, and update everything automatically.
What's Supported
Connecting Modento Will Take 4 Easy Steps
Connect PMS via Modento
Use existing Modento PMS connection or set up direct sync.
Configure Coordination
Set rules for phone vs text fallback, deduplication, and channel preference.
Go Live
Phone calls go to FrontDesk, texts and forms stay in Modento.
Why Modento + FrontDesk
Complementary, Not Competitive
Modento and FrontDesk together cover every patient touchpoint.
No Duplicate Reminders
Smart coordination prevents patients from getting double-messaged.
Unified Patient History
Calls and texts both visible in unified patient timeline.
Best of Both Worlds
Best-in-class engagement (Modento) + best-in-class voice AI (FrontDesk).
Modento Integration FAQ
No — FrontDesk handles voice while Modento handles texting, forms, and reviews. They're complementary.
No — smart coordination prevents duplicate reminders across channels.
Yes.
Under 30 minutes if Modento is already connected to your PMS.
Yes.
Want Modento integration?
The Modento integration is coming soon. Start your free trial today and we'll let you know the moment it's ready.
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