FrontDesk + OfficeMate: AI Reception for Eyefinity Practices
OfficeMate by Eyefinity is one of the most widely used optometry PMSs. FrontDesk adds 24/7 AI reception that books exams, handles CL reorders, and manages recall — all in sync with OfficeMate.
How FrontDesk Works with OfficeMate
FrontDesk integrates with OfficeMate to handle phone calls and book optometry appointments for VSP-network and independent practices.
What's Supported
Connect OfficeMate in 4 Easy Steps
Connect OfficeMate
Install connector and authorize.
Import Setup
Pulls in ODs, exam rooms, services.
Configure Workflows
Set exam, CL, and VSP workflows.
Go Live
Route calls to FrontDesk.
Why OfficeMate + FrontDesk
VSP Eligibility
Verifies VSP eligibility automatically before booking.
CL Reorders
Voice-driven contact lens reorders.
Annual Recall
Auto-call patients due for annual exams.
Multi-Location
Optometry groups fully supported.
“OfficeMate is the heart of our office. FrontDesk added a 24/7 receptionist without us changing anything else.”
OfficeMate Integration FAQ
Yes — VSP eligibility verified through OfficeMate.
Yes — by voice using Rx data in OfficeMate.
Yes.
Under 30 minutes.
Both editions supported.
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