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Home / Integrations / OfficeMate
PMS Integration

FrontDesk + OfficeMate: AI Reception for Eyefinity Practices

OfficeMate by Eyefinity is one of the most widely used optometry PMSs. FrontDesk adds 24/7 AI reception that books exams, handles CL reorders, and manages recall — all in sync with OfficeMate.

Front Desk logo
Coming Soon · On our integration roadmap
Integration Overview

How FrontDesk Works with OfficeMate

FrontDesk integrates with OfficeMate to handle phone calls and book optometry appointments for VSP-network and independent practices.

Feature Compatibility

What's Supported

Feature
Status
Details
Appointment Sync
Sync with OfficeMate scheduler
Patient Lookup
Lookup patients by name, phone, DOB
Real-Time Availability
Live OD and exam room availability
Insurance Verification
VSP eligibility verified at booking
Automated Reminders
Annual recall and CL reorder reminders
Two-Way Data Sync
Bi-directional sync
Custom Fields Mapping
Map custom OfficeMate fields
Multi-Location Support
Multi-location supported
How It Will Work

Connecting OfficeMate Will Take 4 Easy Steps

1

Connect OfficeMate

Install connector and authorize.

2

Import Setup

Pulls in ODs, exam rooms, services.

3

Configure Workflows

Set exam, CL, and VSP workflows.

4

Go Live

Route calls to FrontDesk.

Benefits

Why OfficeMate + FrontDesk

VSP Eligibility

Verifies VSP eligibility automatically before booking.

CL Reorders

Voice-driven contact lens reorders.

Annual Recall

Auto-call patients due for annual exams.

Multi-Location

Optometry groups fully supported.

OfficeMate is the heart of our office. FrontDesk added a 24/7 receptionist without us changing anything else.
Dr. Brendan Walsh, OD
Walsh Eye Associates · Boston, MA
Frequently Asked Questions

OfficeMate Integration FAQ

Yes — VSP eligibility verified through OfficeMate.

Yes — by voice using Rx data in OfficeMate.

Yes.

Under 30 minutes.

Both editions supported.

Want OfficeMate integration?

The OfficeMate integration is coming soon. Start your free trial today and we'll let you know the moment it's ready.

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