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Home / Integrations / OfficeMate
PMS Integration

FrontDesk + OfficeMate: AI Reception for Eyefinity Practices

OfficeMate by Eyefinity is one of the most widely used optometry PMSs. FrontDesk adds 24/7 AI reception that books exams, handles CL reorders, and manages recall — all in sync with OfficeMate.

FD
Connected · Real-time sync active
Integration Overview

How FrontDesk Works with OfficeMate

FrontDesk integrates with OfficeMate to handle phone calls and book optometry appointments for VSP-network and independent practices.

Feature Compatibility

What's Supported

Feature
Status
Details
Appointment Sync
Sync with OfficeMate scheduler
Patient Lookup
Lookup patients by name, phone, DOB
Real-Time Availability
Live OD and exam room availability
Insurance Verification
VSP eligibility verified at booking
Automated Reminders
Annual recall and CL reorder reminders
Two-Way Data Sync
Bi-directional sync
Custom Fields Mapping
Map custom OfficeMate fields
Multi-Location Support
Multi-location supported
Quick Setup

Connect OfficeMate in 4 Easy Steps

1

Connect OfficeMate

Install connector and authorize.

2

Import Setup

Pulls in ODs, exam rooms, services.

3

Configure Workflows

Set exam, CL, and VSP workflows.

4

Go Live

Route calls to FrontDesk.

Benefits

Why OfficeMate + FrontDesk

VSP Eligibility

Verifies VSP eligibility automatically before booking.

CL Reorders

Voice-driven contact lens reorders.

Annual Recall

Auto-call patients due for annual exams.

Multi-Location

Optometry groups fully supported.

OfficeMate is the heart of our office. FrontDesk added a 24/7 receptionist without us changing anything else.
Dr. Brendan Walsh, OD
Walsh Eye Associates · Boston, MA
Frequently Asked Questions

OfficeMate Integration FAQ

Yes — VSP eligibility verified through OfficeMate.

Yes — by voice using Rx data in OfficeMate.

Yes.

Under 30 minutes.

Both editions supported.

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