FrontDesk + Orbit Dental: AI Voice Receptionist for Modern DSOs
Orbit Dental brings a modern PMS to growing dental groups. FrontDesk brings the AI voice layer — 24/7 answering, scheduling, and multi-location coverage with DSO-grade scalability.
How FrontDesk Works with Orbit Dental
Orbit Dental is a next-generation cloud dental PMS popular with growth-stage groups and emerging DSOs. FrontDesk is the AI voice receptionist that pairs with Orbit Dental to deliver 24/7 inbound call handling, real-time appointment booking, multi-location routing, and DSO-level analytics. Features include native API integration, voice AI scheduling, workflow customization, cross-location booking, and centralized governance — all without bridge agents or local installs.
Built for DSO Scalability
FrontDesk's AI receptionist scales with your Orbit Dental footprint. One integration, every location, centralized governance, per-location personalization, and consolidated reporting across the group.
Workflow Customization for Orbit Dental
- Appointment-type mapping: Match Orbit appointment types, durations, and operatory rules to AI booking flows.
- New-patient intake: Capture demographics and insurance directly into Orbit fields.
- Provider preferences: Respect provider blocks, lunch rules, and recall priorities.
- Triage and escalation: Route emergencies to staff; book routine calls automatically.
What's Supported
Connecting Orbit Dental Will Take 4 Easy Steps
Authorize FrontDesk
Cloud-to-cloud OAuth with your Orbit Dental account — no installs.
Import Locations & Providers
FrontDesk auto-discovers operatories, providers, and appointment types.
Configure Rules
Set per-location greetings, hours, and booking protocols.
Launch
Forward your phones and start answering every call 24/7.
Why Orbit Dental + FrontDesk
True Cloud Integration
No bridge agent, no on-premise software — both platforms are cloud-native.
DSO Scalability
One integration spans every location with consolidated governance.
Workflow Match
AI books like your front-desk lead, not like a generic chatbot.
Always-On Coverage
24/7 answering with sub-second response times.
“Orbit Dental gave us a modern PMS; FrontDesk gave us a modern phone. The two together let us scale without hiring more front-desk staff.”
Orbit Dental Integration FAQ
Yes — cloud-to-cloud API integration with real-time appointment write-back.
Yes — one integration covers every Orbit location with centralized governance and per-location customization.
Yes — unique voice, greeting, and rules per office.
Most groups are live within a week.
Yes — BAA, encryption, and audit trail.
Want Orbit Dental integration?
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