Products

Everything you need to run your practice communications.

Case Studies

See how practices across 8 specialties recovered $600K+ in revenue with AI-powered call handling.

View case studies
Quick Links
Home/
AI Receptionist/features
Pricing/pricing
Contact/contact
Book a Demo/contact
About/about
Partners/partners
Security/security
Developers/developers
to selectTab to navigateEsc to close

By Industry

DentalOptometryMedicalVeterinaryMedical SpaPlastic SurgeryPhysical TherapyMental HealthPrimary CareView all industries

By Role

Practice OwnersOffice ManagersFront Desk StaffView all roles

Enterprise

Dental Service Organizations (DSO)Medical GroupsVision GroupsVeterinary Chains

Call Management

AI ReceptionistCall RecordingCall IntelligenceMissed Call Text BackVoicemailPhone Porting

Scheduling

Smart SchedulingOnline SchedulingCalendar SyncWaitlistBooking Widget

Patient Engagement

Two-Way TextingRemindersReview RequestsPatient OutreachRecall & Reactivation

Practice Management

Multi-LocationTeam ManagementDigital FormsPaymentsPatient CRM

Analytics & AI

Call AnalyticsPractice AnalyticsProvider DashboardCustom AI Voice
Templates & ScriptsCase StudiesIndustry GuidesHealthcare GlossaryBlogIntegrationsResultsChangelog
Tools
Get StartedLog InSales: (469) 812-5544
Home / Integrations / Outlook Calendar
SCHEDULING Integration

FrontDesk + Outlook Calendar: AI Scheduling for Microsoft 365 Practices

Use Microsoft 365? Connect Outlook Calendar to FrontDesk for instant AI-powered scheduling, availability checks, and hands-free appointment management.

FD
Connected · Real-time sync active
Integration Overview

How FrontDesk Works with Outlook Calendar

For practices running Microsoft 365, FrontDesk integrates directly with Outlook Calendar to check provider availability and book appointments. Your AI receptionist works with your existing Microsoft infrastructure — no new systems required.

Feature Compatibility

What's Supported

Feature
Status
Details
Appointment Sync
Microsoft Graph API integration for real-time calendar sync
Patient Lookup
FrontDesk patient database with Outlook contact sync
Real-Time Availability
Real-time availability via Microsoft Graph, including scheduling assistant data
Insurance Verification
Not available via Outlook — use FrontDesk's built-in capture
Automated Reminders
FrontDesk reminders complement Outlook's built-in notifications
Two-Way Data Sync
Calendar events sync bi-directionally via Microsoft Graph
Custom Fields Mapping
Event body includes full call notes and patient details
Multi-Location Support
Multiple Outlook calendars for providers and locations
Quick Setup

Connect Outlook Calendar in 4 Easy Steps

1

Sign In with Microsoft

Authorize FrontDesk using your Microsoft 365 account. Secure OAuth flow.

2

Select Calendars

Choose which provider or room calendars FrontDesk should manage.

3

Define Booking Rules

Set appointment types, durations, and available hours.

4

Go Live

Forward your phones and FrontDesk starts scheduling into Outlook automatically.

Benefits

Why Outlook Calendar + FrontDesk

Microsoft 365 Native

If your practice runs on Microsoft 365, FrontDesk fits right into your ecosystem. No new vendors or platforms to manage.

Teams Integration

FrontDesk can create Teams meetings for telehealth appointments, automatically adding the video call link to the patient's confirmation.

Room & Resource Booking

Leverage Outlook's room and resource calendars to automatically assign exam rooms when FrontDesk books appointments.

Enterprise Security

Microsoft 365's enterprise security and compliance standards apply to the FrontDesk integration, meeting the needs of larger healthcare organizations.

Our whole practice runs on Microsoft 365. Adding FrontDesk was seamless — it just books right into Outlook like our staff would, but 24/7.
Dr. Karen Mitchell
Mitchell Family Practice · Houston, TX
Frequently Asked Questions

Outlook Calendar Integration FAQ

FrontDesk works with any Microsoft 365 plan that includes Outlook Calendar — including Business Basic, Standard, and Enterprise plans.

Yes — FrontDesk handles individual, shared, and resource calendars. It checks availability across all connected calendars before booking.

FrontDesk respects your Outlook scheduling policies including working hours, booking windows, and minimum notice requirements.

Yes — for telehealth or video consultation appointments, FrontDesk can automatically generate Microsoft Teams meeting links and include them in confirmations.

FrontDesk + Microsoft 365 is fully HIPAA compliant. Microsoft offers BAAs for 365, and FrontDesk provides its own BAA. Data is encrypted end-to-end.

Ready to connect Outlook Calendar?

Start your free trial and integrate Outlook Calendar with FrontDesk in minutes.

Setup in 10 minutesCancel anytime