FrontDesk + PetDesk: Complete Veterinary Communication
PetDesk handles your veterinary client texting, reminders, and reviews. FrontDesk handles every phone call. Together they cover every pet owner touchpoint.
How FrontDesk Works with PetDesk
FrontDesk works alongside PetDesk to provide AI voice handling while PetDesk continues handling client engagement, reminders, and reviews.
Our integration commitment
FrontDesk will make PetDesk one of our deepest integrations. Once live, FrontDesk will have full read/write access to your PetDesk schedule, patient records, and availability — so your AI receptionist can book, reschedule, and update everything automatically.
What's Supported
Connecting PetDesk Will Take 4 Easy Steps
Connect via PetDesk
Use existing PetDesk PIMS connection.
Configure Coordination
Set rules for phone vs text coordination.
Go Live
Voice handled by FrontDesk; text reminders by PetDesk.
Why PetDesk + FrontDesk
Complete Vet Coverage
PetDesk for engagement + FrontDesk for voice = full coverage.
Emergency Triage
FrontDesk handles emergency calls that text-only platforms can't.
Smart Coordination
No duplicate reminders across phone and text.
Multi-Clinic
Group practices supported.
PetDesk Integration FAQ
No — complementary. PetDesk for engagement, FrontDesk for voice.
Yes — FrontDesk handles emergency call routing.
Under 30 minutes.
Yes.
All PetDesk-connected PIMSs supported.
Want PetDesk integration?
The PetDesk integration is coming soon. Start your free trial today and we'll let you know the moment it's ready.
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