Products

Everything you need to run your practice communications.

Case Studies

See how practices across 8 specialties recovered $600K+ in revenue with AI-powered call handling.

View case studies
Quick Links
Home/
AI Receptionist/features
Pricing/pricing
Contact/contact
Book a Demo/contact
About/about
Partners/partners
Security/security
Developers/developers
to selectTab to navigateEsc to close

By Industry

DentalOptometryMedicalVeterinaryMedical SpaPlastic SurgeryPhysical TherapyMental HealthPrimary CareView all industries

By Role

Practice OwnersOffice ManagersFront Desk StaffView all roles

Enterprise

Dental Service Organizations (DSO)Medical GroupsVision GroupsVeterinary Chains

Call Management

AI ReceptionistCall RecordingCall IntelligenceMissed Call Text BackVoicemailPhone Porting

Scheduling

Smart SchedulingOnline SchedulingCalendar SyncWaitlistBooking Widget

Patient Engagement

Two-Way TextingRemindersReview RequestsPatient OutreachRecall & Reactivation

Practice Management

Multi-LocationTeam ManagementDigital FormsPaymentsPatient CRM

Analytics & AI

Call AnalyticsPractice AnalyticsProvider DashboardCustom AI Voice
Templates & ScriptsCase StudiesIndustry GuidesHealthcare GlossaryBlogIntegrationsResultsChangelog
Tools
Get StartedLog InSales: (469) 812-5544
Home / Integrations / Practice Fusion
EHR Integration

FrontDesk + Practice Fusion: Affordable AI Reception for Your Practice

Pair Practice Fusion's free cloud EHR with FrontDesk's AI receptionist for automated appointment scheduling, patient lookup, and round-the-clock phone coverage — without breaking your budget.

FD
Connected · Real-time sync active
Integration Overview

How FrontDesk Works with Practice Fusion

Practice Fusion by Veradigm offers a free, cloud-based EHR used by tens of thousands of small practices across the country. FrontDesk integrates with Practice Fusion's scheduling and patient management features so even the smallest practice can have an AI receptionist that books appointments, greets patients by name, and never misses a call.

Feature Compatibility

What's Supported

Feature
Status
Details
Appointment Sync
Real-time sync with Practice Fusion appointment calendar
Patient Lookup
Search Practice Fusion patient records by name, DOB, or phone
Real-Time Availability
Live provider availability from Practice Fusion schedule
Insurance Verification
Read insurance on file; eligibility checks require manual follow-up
Automated Reminders
AI-powered appointment reminders via call and text
Two-Way Data Sync
Appointments sync bi-directionally; demographic updates require confirmation
Custom Fields Mapping
Standard demographic and visit type fields mapped; limited custom field support
Multi-Location Support
Supported for practices with multiple Practice Fusion accounts
Quick Setup

Connect Practice Fusion in 4 Easy Steps

1

Connect Practice Fusion

Authorize FrontDesk using your Practice Fusion API credentials. Our setup wizard guides you through each step.

2

Import Schedule

FrontDesk imports your providers, appointment types, and hours of operation from Practice Fusion.

3

Set Preferences

Configure booking rules, new patient intake questions, and after-hours handling behavior.

4

Start Answering

Forward your phone number and FrontDesk begins handling calls with Practice Fusion schedule access.

Benefits

Why Practice Fusion + FrontDesk

Budget-Friendly Stack

A free EHR paired with an affordable AI receptionist gives small practices enterprise-level front office capabilities at a fraction of the cost.

No IT Department Needed

Both Practice Fusion and FrontDesk are cloud-based and simple to set up. No servers, no IT staff, no complex configuration required.

Grow Without Hiring

Small practices using FrontDesk with Practice Fusion can grow their patient panel without hiring additional reception staff.

After-Hours Revenue

FrontDesk books appointments 24/7 into your Practice Fusion schedule, so you never lose a patient to a missed after-hours call.

I'm a solo doc using Practice Fusion because it's free. Adding FrontDesk was the best $99 I've ever spent — I stopped losing patients to voicemail overnight.
Dr. Michael Reeves
Reeves Family Medicine · Raleigh, NC
Frequently Asked Questions

Practice Fusion Integration FAQ

Yes — FrontDesk integrates with Practice Fusion regardless of your plan tier, including the free ad-supported version.

FrontDesk connects via Practice Fusion's API for secure, real-time data access. Setup takes about 10 minutes with our guided wizard.

FrontDesk can read insurance information stored in Practice Fusion and answer basic coverage questions. For eligibility verification, it captures details and flags your team.

Absolutely. FrontDesk is perfect for solo practices on Practice Fusion — it's like having a full-time receptionist at a fraction of the cost.

Yes — FrontDesk supports many popular EHRs. If you migrate away from Practice Fusion, we can reconfigure your integration with minimal downtime.

Ready to connect Practice Fusion?

Start your free trial and integrate Practice Fusion with FrontDesk in minutes.

Setup in 10 minutesCancel anytime