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Home / Integrations / Practice-Web
PMS Integration

FrontDesk + Practice-Web: Enterprise-Level AI Reception at Practice-Web Prices

Practice-Web delivers powerful dental practice management at an affordable price. FrontDesk adds AI phone handling that matches — automated scheduling, patient lookup, and 24/7 coverage without the enterprise price tag.

FD
Connected · Real-time sync active
Integration Overview

How FrontDesk Works with Practice-Web

Practice-Web offers full-featured dental practice management at a fraction of the cost of competitors. FrontDesk integrates with Practice-Web to bring AI-powered phone answering and scheduling to budget-conscious practices — delivering the same smart reception capabilities that larger offices enjoy.

Feature Compatibility

What's Supported

Feature
Status
Details
Appointment Sync
Real-time appointment sync with Practice-Web scheduler
Patient Lookup
Search patients by name, phone, chart number, or DOB
Real-Time Availability
Live provider and chair availability from Practice-Web calendar
Insurance Verification
Read insurance plans on file; manual verification for new patients
Automated Reminders
Sync with Practice-Web recall lists for automated outreach
Two-Way Data Sync
Appointments and patient demographics sync both directions
Custom Fields Mapping
Standard dental fields mapped; custom fields on request
Multi-Location Support
Supported with per-location Practice-Web instances
Quick Setup

Connect Practice-Web in 4 Easy Steps

1

Connect Practice-Web

Install the lightweight FrontDesk bridge agent on your Practice-Web workstation. Setup takes about 5 minutes.

2

Import Schedule

FrontDesk imports your providers, appointment types, operatories, and scheduling templates from Practice-Web.

3

Configure AI

Set your greeting, booking preferences, new patient workflows, and after-hours handling rules.

4

Start Answering

Forward your phone number to FrontDesk and your AI receptionist begins handling calls with full Practice-Web data.

Benefits

Why Practice-Web + FrontDesk

Maximize Your Budget

Practice-Web users chose affordability without sacrificing features. FrontDesk follows the same philosophy — powerful AI reception at a price that makes sense for your practice.

Feature Parity with Big PMS Users

Just because you use Practice-Web instead of Dentrix doesn't mean you should miss out on AI reception. FrontDesk delivers the same capabilities regardless of your PMS.

Reduced Staff Overhead

Solo and small practices using Practice-Web often run lean teams. FrontDesk ensures every call is answered, even when your staff is chairside.

Easy Migration Path

If you ever switch PMS platforms, FrontDesk transfers your AI training and settings — no need to start over with phone handling.

I switched to Practice-Web to save money, and FrontDesk was the missing piece. Now I have an AI answering my phones for less than what I was paying a part-time receptionist.
Dr. Karen Mitchell
Mitchell Family Dentistry · Boise, ID
Frequently Asked Questions

Practice-Web Integration FAQ

Yes — FrontDesk integrates with Practice-Web through a lightweight bridge agent that runs on your Practice-Web workstation, providing real-time access to schedules and patient records.

FrontDesk is a separate service with its own pricing. However, many Practice-Web users find that FrontDesk pays for itself by capturing calls they would have otherwise missed.

Practice-Web uses a similar database structure to Open Dental. FrontDesk leverages this compatibility for a reliable, well-tested integration.

FrontDesk is perfect for solo practitioners on Practice-Web. It effectively gives you a full-time receptionist for a fraction of the cost of hiring one.

Absolutely. FrontDesk is fully HIPAA compliant with encrypted connections, signed BAAs, and strict access controls. Patient data is only accessed during active call handling.

Ready to connect Practice-Web?

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