FrontDesk + Provet Cloud: AI Reception for Clinics & Referral Hospitals
Pair Provet Cloud by Nordhealth with FrontDesk’s AI receptionist so every call — from routine wellness to referral coordination — is answered and booked around the clock.
How FrontDesk Works with Provet Cloud
Provet Cloud, part of Nordhealth, is a cloud veterinary software platform used by clinics and referral hospitals, with strong adoption across single and multi-site operations. FrontDesk adds the voice layer: an AI receptionist that checks live Provet Cloud availability, recognizes clients, books species-aware appointments, and coordinates referrals — so your team can focus on patient care.
Our integration commitment
FrontDesk will make Provet Cloud one of our deepest integrations. Once live, FrontDesk will have full read/write access to your Provet Cloud schedule, patient records, and availability — so your AI receptionist can book, reschedule, and update everything automatically.
Built for Provet Cloud Clinics and Referral Hospitals
- Referral coordination: FrontDesk captures rDVM referrals and specialty consult requests and routes them to the right department.
- Cloud-to-cloud: Provet Cloud is API-first, so FrontDesk connects without an on-site server bridge.
- Single or multi-site: Works for a solo clinic or a network of hospitals with per-location routing.
What's Supported
Connecting Provet Cloud Will Take 4 Easy Steps
Connect Provet Cloud
Authorize FrontDesk through Provet Cloud’s API. Secure connection — no server bridge required.
Import Practice Data
FrontDesk imports your Provet Cloud providers, departments, appointment types, and species categories automatically.
Configure Veterinary Workflows
Set referral routing, emergency triage rules, after-hours behavior, and species-specific scheduling.
Go Live
Forward your practice phone and FrontDesk starts handling calls with full Provet Cloud access.
Why Provet Cloud + FrontDesk
Answer Every Call, 24/7
FrontDesk picks up every call — including after hours — and books into Provet Cloud so no appointment or referral is missed.
Smooth Referral Handling
For referral hospitals, FrontDesk captures rDVM and specialty consult requests cleanly and routes them to the right department.
No Server to Maintain
Because Provet Cloud is cloud-native, the FrontDesk connection stays current automatically with nothing to install on-site.
Consistent Multi-Site Service
Every clinic and hospital in your network gives callers the same professional booking experience through FrontDesk.
Provet Cloud Integration FAQ
A Provet Cloud integration is on our roadmap. FrontDesk connects through the Provet Cloud API for real-time booking and client lookup. Start a free trial and we’ll notify you the moment it’s live.
Yes. FrontDesk captures and routes rDVM referrals and specialty consult requests to the correct department in addition to booking routine visits.
No. Provet Cloud is cloud-native, so FrontDesk connects cloud-to-cloud with no server bridge or installation.
FrontDesk looks up callers in Provet Cloud by phone, client name, or pet name and greets returning clients by name with their pets’ context.
Yes. All data is encrypted in transit and at rest, and we provide a data protection agreement for your veterinary records.
Start your free trial and let us know you use Provet Cloud. We prioritize integrations by demand and will reach out as soon as it’s ready.
Want Provet Cloud integration?
The Provet Cloud integration is coming soon. Start your free trial today and we'll let you know the moment it's ready.
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