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Home / Integrations / Carestream SoftDent
PMS Integration

FrontDesk + SoftDent: AI Reception for SoftDent Practices

Carestream SoftDent is trusted by dental practices nationwide. FrontDesk adds 24/7 AI reception that handles every call and books straight into SoftDent.

Front Desk logo
Coming Soon · On our integration roadmap
Integration Overview

How FrontDesk Works with Carestream SoftDent

FrontDesk integrates with SoftDent to handle phone calls, book appointments, and manage patient records.

Our integration commitment

FrontDesk will make Carestream SoftDent one of our deepest integrations. Once live, FrontDesk will have full read/write access to your Carestream SoftDent schedule, patient records, and availability — so your AI receptionist can book, reschedule, and update everything automatically.

Feature Compatibility

What's Supported

Feature
Status
Details
Appointment Sync
Real-time sync with SoftDent scheduler
Patient Lookup
Lookup patients by any field
Real-Time Availability
Live operatory and provider availability
Insurance Verification
Read insurance; new plans flagged
Automated Reminders
Recall and confirmation workflows
Two-Way Data Sync
Bi-directional sync
Custom Fields Mapping
Map custom SoftDent fields
Multi-Location Support
Multi-location supported
How It Will Work

Connecting Carestream SoftDent Will Take 4 Easy Steps

1

Connect SoftDent

Install FrontDesk connector and authorize.

2

Import Setup

Pulls in providers, operatories, appointment types.

3

Configure Workflows

Set new patient flow and booking rules.

4

Go Live

Route calls to FrontDesk.

Benefits

Why Carestream SoftDent + FrontDesk

Recall Automation

Auto-call patients due for hygiene or follow-up.

New Patient Intake

Capture demographics and insurance by voice.

After-Hours Coverage

24/7 phone handling.

Multi-Location

Group practices supported.

Frequently Asked Questions

Carestream SoftDent Integration FAQ

Yes.

Under 30 minutes.

Yes.

Both supported via the connector.

Yes — automated.

Want Carestream SoftDent integration?

The Carestream SoftDent integration is coming soon. Start your free trial today and we'll let you know the moment it's ready.

Setup in 10 minutesCancel anytime