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Home / Integrations / Spruce Health
COMMUNICATION Integration

FrontDesk + Spruce Health: Voice + Secure Communication

Spruce Health handles secure messaging, fax, and team communication. FrontDesk handles voice. Together they're a complete healthcare comms stack.

FD
Connected · Real-time sync active
Integration Overview

How FrontDesk Works with Spruce Health

FrontDesk works alongside Spruce Health to provide AI voice handling while Spruce continues handling messaging, secure fax, and team coordination.

Feature Compatibility

What's Supported

Feature
Status
Details
Appointment Sync
Sync with your underlying PMS/EHR
Patient Lookup
Lookup patients via PMS/EHR
Real-Time Availability
Live availability
Insurance Verification
Read insurance
Automated Reminders
Coordinate with Spruce messaging
Two-Way Data Sync
Bi-directional sync
Custom Fields Mapping
PMS custom fields supported
Multi-Location Support
Multi-location supported
Quick Setup

Connect Spruce Health in 4 Easy Steps

1

Connect PMS/EHR

FrontDesk connects to your underlying system.

2

Coordinate with Spruce

Set channel coordination rules.

3

Go Live

Voice handled by FrontDesk; messaging and fax by Spruce.

Benefits

Why Spruce Health + FrontDesk

HIPAA-Grade Stack

Both platforms HIPAA compliant.

Voice + Messaging + Fax

Complete healthcare communication coverage.

Solo & Group Friendly

Works for solo practitioners and groups alike.

Quick Setup

Under 30 minutes.

Spruce + FrontDesk = my entire practice communication stack. As a solo doc, it's a game changer.
Dr. Imani Carter, MD
Carter Direct Primary Care · Charlotte, NC
Frequently Asked Questions

Spruce Health Integration FAQ

Yes — both platforms.

Under 30 minutes.

No — complementary.

Yes — works great for solo.

Yes.

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