FrontDesk + TheraNest: 24/7 Reception for Behavioral Health
TheraNest powers thousands of therapy practices. FrontDesk adds an AI receptionist trained for sensitive behavioral health intake — fully synced to your TheraNest schedule.
How FrontDesk Works with TheraNest
FrontDesk integrates with TheraNest to handle therapy intake calls, schedule sessions, manage cancellations, and route crisis calls. Purpose-built voice for behavioral health.
Our integration commitment
FrontDesk will make TheraNest one of our deepest integrations. Once live, FrontDesk will have full read/write access to your TheraNest schedule, patient records, and availability — so your AI receptionist can book, reschedule, and update everything automatically.
What's Supported
Connecting TheraNest Will Take 4 Easy Steps
Connect TheraNest
Authorize FrontDesk through TheraNest API integration.
Import Practice Data
FrontDesk imports clinicians, services, and insurance configuration.
Configure Intake
Set screening questions and crisis routing protocols.
Go Live
Route calls to FrontDesk and start booking into TheraNest.
Why TheraNest + FrontDesk
Trauma-Informed Voice
FrontDesk speaks calmly and patiently — designed for sensitive first calls.
Crisis Routing
Automatic detection and live transfer for crisis situations.
Insurance Pre-Screening
Capture and verify insurance before the first session.
Waitlist Conversion
Auto-call waitlisted clients when cancellations occur in TheraNest.
TheraNest Integration FAQ
Yes — signed BAA, encrypted data, minimal PHI retention.
Trained to recognize and immediately route crisis indicators to your safety protocol.
Yes — full multi-clinician routing with specialty matching.
Most practices are live in 30 minutes.
Yes — FrontDesk books TheraNest telehealth sessions and shares join links via SMS.
Want TheraNest integration?
The TheraNest integration is coming soon. Start your free trial today and we'll let you know the moment it's ready.
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