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PMS Integration
FrontDesk + TheraOffice: Reliable AI Reception for PT/OT
TheraOffice has powered rehab practices for decades. FrontDesk adds modern AI reception that integrates cleanly with TheraOffice scheduling.
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Connected · Real-time sync active
Integration Overview
How FrontDesk Works with TheraOffice
FrontDesk integrates with TheraOffice to handle phone calls, schedule evals, and manage recurring visits for established PT/OT practices.
Feature Compatibility
What's Supported
Feature
Status
Details
Appointment Sync
Sync with TheraOffice scheduler
Patient Lookup
Lookup patients by any identifier
Real-Time Availability
Live therapist availability
Insurance Verification
Read insurance; new plans flagged
Automated Reminders
Visit reminders
Two-Way Data Sync
Bi-directional sync
Custom Fields Mapping
Map custom TheraOffice fields
Multi-Location Support
Multi-clinic supported
Quick Setup
Connect TheraOffice in 4 Easy Steps
1
Connect TheraOffice
Install connector and authorize.
2
Import Setup
Pulls in therapists and services.
3
Configure Workflows
Set eval and recurring visit rules.
4
Go Live
Route calls to FrontDesk.
Benefits
Why TheraOffice + FrontDesk
Established Reliability
Proven TheraOffice + modern AI = best of both worlds.
Plan-of-Care Booking
Recurring visits booked correctly.
Insurance Aware
Therapy benefits verified.
Multi-Location
Group practices supported.
“We've used TheraOffice for 15 years. FrontDesk plugged into it like it was always there. Phone coverage is 24/7 now.”
Park Physical Therapy · Cleveland, OH
Frequently Asked Questions
TheraOffice Integration FAQ
Both supported via the FrontDesk connector.
Yes.
Under 30 minutes.
Yes.
Yes — per plan of care.
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