FrontDesk + WebPT: AI Reception for Physical Therapy
WebPT is the #1 EMR for physical therapy. FrontDesk adds an AI receptionist that books evals, schedules recurring visits, and handles intake — all in sync with WebPT.
How FrontDesk Works with WebPT
FrontDesk integrates with WebPT to give PT clinics a 24/7 AI receptionist that handles initial eval booking, recurring visit management, and insurance pre-screening.
What's Supported
Connect WebPT in 4 Easy Steps
Connect WebPT
Authorize FrontDesk via WebPT integration.
Import Clinic Setup
FrontDesk pulls in PTs, services, treatment rooms, and plan-of-care templates.
Configure Eval Workflow
Set initial eval booking, recurring visit cadence, and insurance verification rules.
Go Live
Route calls to FrontDesk for full WebPT integration.
Why WebPT + FrontDesk
Plan-of-Care Aware
Books recurring visits according to each patient's POC frequency.
PT Benefits Verification
Captures and verifies PT visit benefits before booking the eval.
Auto-Cancellation Rebooking
When patients cancel, FrontDesk auto-calls others on the recurring schedule to fill openings.
Multi-Clinic Coverage
PT groups get unified phone handling across all clinics.
“Recurring visit scheduling used to take 10 calls per patient. FrontDesk does it in one and books straight into WebPT.”
WebPT Integration FAQ
Yes — captures insurance details and verifies remaining PT visit benefits before booking.
Yes — books recurring weekly/biweekly visits per the plan of care.
Yes — PT groups fully supported with per-clinic routing.
Yes — signed BAA, encrypted data.
Most PT clinics live in under 30 minutes.
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