New Patient Intake · Primary Care
New Patient Intake for Primary Care Practices
Automated new patient information gathering that starts before they walk in. Built specifically for primary care practices, FrontDesk handles new patient intake automatically so your team can focus on patient care.
The Problem
Why primary care practices need new patient intake
These challenges cost practices thousands in lost revenue every month.
patients expect immediate response
When a patient calls your practice, they expect to be helped right away. Delays, holds, and voicemail lead to lost appointments.
Staff can't keep up with demand
Your front desk handles dozens of tasks simultaneously. New Patient Intake often falls through the cracks during busy periods.
After-hours gaps in coverage
35% of calls happen outside business hours. Without coverage, new patient intake stops when your office closes.
Manual processes don't scale
As your practice grows, manual new patient intake becomes unsustainable without adding more staff.
The Solution
How FrontDesk handles new patient intake
AI-powered new patient intake built specifically for primary care practices.
patient calls your practice
Whether during business hours or at midnight, the AI answers instantly and begins the new patient intake process.
AI handles the process
Through natural conversation, the AI manages every step of new patient intake specific to your practice's protocols.
appointment booked or action taken
The process completes with a booked appointment, captured information, or appropriate routing - all in under 2 minutes.
Your team is notified
Staff gets instant notifications with full context, so they can follow up on anything that needs personal attention.
Before vs After
What changes when you add FrontDesk
See the difference AI-powered new patient intake makes for your practice.
Key Features
New Patient Intake features for primary care practices
Purpose-built capabilities for your practice's specific needs.
24/7 New Patient Intake
AI handles new patient intake around the clock - no gaps, no voicemail, no delays.
Primary Care-Specific
Configured with primary care practices-specific terminology, protocols, and best practices.
Instant Notifications
Your team gets real-time alerts for every completed new patient intake action.
FAQ
New Patient Intake for Primary Care - Common Questions
Everything you need to know about AI-powered new patient intake for your practice.
The AI gathers essential information including contact details, insurance information, reason for visit, medical history highlights, and preferred appointment times - all customizable to your practice's specific intake requirements.
Yes. All data collected during AI intake calls is encrypted with AES-256, transmitted securely, and stored in HIPAA-compliant systems. We provide a Business Associate Agreement (BAA) with every account.
Yes. After the initial call, the AI can text patients a link to your digital intake forms, allowing them to complete detailed paperwork before their first visit.
When new patients arrive, your staff already has their information pre-populated. This eliminates the 15+ minute check-in process and lets your team focus on welcoming patients, not processing paperwork.
Explore More
More AI use cases for primary care practices
Discover other ways FrontDesk can help your practice.
Missed Call Recovery
for Primary Care
After-Hours Answering
for Primary Care
Appointment Scheduling
for Primary Care
New Patient Intake for other industries
Ready for AI-powered new patient intake?
Stop losing patients and revenue. Let FrontDesk handle new patient intake for your primary care practice - 24/7.
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