New Patient Intake · Primary Care
What if every patient call got ready before they arrive?
That’s new patient intake with FrontDesk: an AI receptionist trained for primary care practices that answers instantly and books in under two minutes.
The Problem
Why primary care practices need new patient intake
These challenges cost practices thousands in lost revenue every month.
Establishing care takes a mountain of paperwork
New primary-care patients face extensive intake, and doing it on paper at check-in slows the whole schedule.
Records transfers get forgotten
Without prompting, prior records aren’t requested ahead, so the first visit lacks the history it needs.
Intake competes with same-day demand
The front desk juggling sick-visit calls can’t give thorough new-patient intake the time it deserves.
The Solution
How FrontDesk handles new patient intake
AI-powered new patient intake built specifically for primary care practices.
patient calls your practice
Whether during business hours or at midnight, the AI answers instantly and begins the new patient intake process.
AI handles the process
Through natural conversation, the AI manages every step of new patient intake specific to your practice's protocols.
appointment booked or action taken
The process completes with a booked appointment, captured information, or appropriate routing - all in under 2 minutes.
Your team is notified
Staff gets instant notifications with full context, so they can follow up on anything that needs personal attention.
In their words
What primary care patients ask during new patient intake calls
A strong new-patient intake sets up a lasting primary-care relationship. AI captures demographics, insurance, medications, and visit reason, then texts your forms and prompts records transfer — so the first visit is about the patient, not paperwork.
What do I need to bring to establish care?
Can I do the new-patient forms online?
Do you accept my insurance?
Can you request my records from my old doctor?
Hear how it sounds
A real new patient intake call — then try it yourself
See how your AI receptionist speaks with a patient, then enter your number and it'll call you live in seconds.
Prefer to hear it live?
Enter your number and our AI receptionist will call you right now — experience a real primary care appointment call firsthand.
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Before vs After
What changes when you add FrontDesk
See the difference AI-powered new patient intake makes for your practice.
Run the numbers
How much front-desk time AI intake saves
Estimate the staff hours you reclaim each month.
Front-desk hours saved per month
Time saved by collecting intake and insurance before the visit.
Illustrative estimate based on typical primary care benchmarks. Your numbers will vary.
Key Features
New Patient Intake features for primary care practices
Purpose-built capabilities for your practice's specific needs.
24/7 New Patient Intake
AI handles new patient intake around the clock - no gaps, no voicemail, no delays.
Primary Care-Specific
Configured with primary care practices-specific terminology, protocols, and best practices.
Instant Notifications
Your team gets real-time alerts for every completed new patient intake action.
Is this you?
Is FrontDesk right for your primary care practice?
If any of these sound familiar, new patient intake with FrontDesk is built for you.
FAQ
New Patient Intake for Primary Care - Common Questions
Everything you need to know about AI-powered new patient intake for your practice.
The AI gathers essential information including contact details, insurance information, reason for visit, medical history highlights, and preferred appointment times - all customizable to your practice's specific intake requirements.
Yes. All data collected during AI intake calls is encrypted with AES-256, transmitted securely, and stored in HIPAA-compliant systems. We provide a Business Associate Agreement (BAA) with every account.
Yes. After the initial call, the AI can text patients a link to your digital intake forms, allowing them to complete detailed paperwork before their first visit.
When new patients arrive, your staff already has their information pre-populated. This eliminates the 15+ minute check-in process and lets your team focus on welcoming patients, not processing paperwork.
Explore More
More AI use cases for primary care practices
Discover other ways FrontDesk can help your practice.
Missed Call Recovery
for Primary Care
After-Hours Answering
for Primary Care
Appointment Scheduling
for Primary Care
New Patient Intake for other industries
Ready for AI-powered new patient intake?
Stop losing patients and revenue. Let FrontDesk handle new patient intake for your primary care practice - 24/7.
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